QA Technical Tester - Cigna Healthcare - Remote

Candidates who reside within 50 miles of the following locations may be asked to work in person three days per week: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ.

Role Summary

The QA Technical Tester / QA & Testing Advisor is responsible for strategizing and implementing QA practices and process across the Prepay organization. The candidate will be responsible for maintaining and adhering to Safe agile practices. The candidate will work with the team in designing and ensuring overall integrity of the testing strategy. The QA will also work closely with Software Developers and other testers in small scrum or Kanban teams to deliver the highest quality products in a timely and cost-effective manner. Specific duties and responsibilities include creating, comparing and manipulating data, creating, maintaining and executing test plans and test cases, estimating test efforts, analyzing and communicating test results, defect tracking and participating in day-to-day testing activities. The candidate will also be responsible for ensuring regression test scripts are current and are in the appropriate format for automation.

Responsibilities:

Be a part of an ongoing effort to bring new testing knowledge and methodologies to the team

Works with business partners and IT staff to establish and maintain a consistent testing methodology

Identify and prepare complex test data to support the test cases defined by the team

Design, develop and code SQL programs to execute backend code tests

Design a comprehensive testing strategy & build test suites

Design, develop and maintain regression test beds and schedule test cycles

Leverage the testing process and test tool kit to create re-usable test sets

Ensure regression scripts are in appropriate format for automation

Test execution-manual and automated

Perform UAT of functional requirements

Utilize appropriate testing tools

Assist in the coordination of User Acceptance testing (UAT) and End to End (E2E) testing

Validate and report progress, risks, issues and defects to agile team

Communicates with business partners and agile team members throughout the project life cycle, to assist and support the design, development and implementation of effective systems and deliverables

Be an active participant during PI Planning, retrospective and daily stand-up meetings and business demonstrations

Participates in the review of QA procedures and processes and the development of QA metrics for assessing the quality delivered application software or systems.

*Support all post implementation activities, such as post implementation testing and lessons learned analysis

Qualifications:

Bachelor’s degree or higher strongly preferred in business or Computer Science or equivalent work experience required.

6 + years experience in testing highly preferred.

Experience with automation testing is required.

Advanced database experience in SQL server databases and proficiency in Transact SQL:

Ability to insert data in a table

Ability to modify data within a table

Ability to delete/truncate tables

Ability to save off copies of tables

Experience with deciphering complex SQL stored procedures as required.

Extensive QA/Software testing experience in large cross platform testing programs in both WEB (UI) and BE (database) testing.

Exposure to working in Agile/Scrum environment.

Familiarity with AAPS tools and applications a plus.

Working knowledge of automated testing tools and techniques, broad knowledge of business modeling, process engineering, change management and test case generation techniques across the testing lifecycle.

Solid experience in business requirements analysis, test design, defect logging and tracking.

Demonstrated experience in tools such as Selenium, Cucumber, Page Object Model, Playwright, Java, Git, Maven, Jenkins.

Testing/working experience with Healthcare IT and familiarity with Healthcare IT terminology, business functions and processes.

Experience in all aspects of JIRA.

Experience working with business analysts, system analysts and developers for test requirement gathering, acceptance criteria etc.

Skilled utilizing test formulation tools for test management and operations, to include performance and load testing tools as well as test reporting tools (Zephyr).

Competent user of the following tools: SAS, Microsoft Visual Studio, ESP job scheduler, Word, Excel, Outlook and PowerPoint.

Knowledge of how to query from PMHS, Proclaim and/or Facets a plus.

Must be able to manage multiple assignments with staggered deadlines.

Excellent interpersonal, communication, presentation and documentation skills

Strong problem-solving and analytical skills.

Strong team and task management skills.

Self-directed and highly adaptive to changing priorities.

Innovative thinking and possess a keen eye for detail.

Comfortable working independently or as part of a team.

Flexible schedule is a must - the employee will be required to work some evenings, weekends, or holidays on a rotating schedule.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 95,600 - 159,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.