Operations Manager

Operations Manager

Salary: €90,000 - €100,000 per annum, based on experience

Location: Blanchardstown, County Dublin OR Gorey, County Wexford

Why Work with Evolve Ireland?

Be part of a supportive, purpose-driven team dedicated to transforming neurodevelopmental care in Ireland and beyond.

At Evolve, we offer:

A values-led culture where clinical excellence, compassion, and staff wellbeing come first.

Continued professional development, clinical supervision, and reflective practice to support your ongoing clinical growth.

Competitive salary based on experience, with annual salary reviews and pension contributions.

Generous leave entitlement, including 28 days annual leave plus bank holidays - and a day off for your birthday. Private healthcare to support your physical and mental health

A company laptop and on-call IT support to enable seamless remote and hybrid working.

Opportunities to contribute to research projects and wider sector development via the Evolve Skills & Research Academy: training, research & content development.

Company events and a collaborative, multidisciplinary team passionate about improving outcomes for neurodivergent individuals and families in Ireland.

About the Role

Due to continuous growth within the business, we are looking for an experienced Operations Manager to join our expanding team. This is an exciting opportunity to lead the operational delivery of HSE and private services, within a growing company.

As Operations Team Manager, you will be responsible for:

Overseeing the provision of comprehensive, high quality, patient centred services

Oversight of all Neurodevelopmental Assessment clinics and services (inclusive of digital pathways), including delivery of existing AON/HSE and other contracts, for children and adults, with the aim of achieving:

o Service excellence across all delivery models

o Outstanding client and family satisfaction

o Internal and external KPI delivery

o Ambitious service growth

o Performance against financial targets

Implementation of local and national business strategy

Line management of clinical and non clinical team members

Identifying growth opportunities and key resources, implementation of services in new clinic locations and on new contracts

Representing the company in key stakeholder meetings

Supporting the service, through continual improvement addressing quality issues and providing continual risk management

Facilitating recruitment through strong links with internal Evolve departments and industry contacts.

Supporting the development and delivery of service strategy, clinical pathways, staff engagement, organisational development in partnership clinical leads and specialists.

In partnership all team members, ensure all clinical services meet the service and contract requirements to be safe, effective, caring, responsive to needs

Qualifications and Experience

Educated to degree level (or equivalent) in a healthcare, business or management discipline

Postgraduate (or equivalent) qualification and/or experience in healthcare leadership, business management, quality management or operations leadership

Evidence of progressive leadership experience in a customer focused environment

Experience in delivering or managing the delivery of neurodevelopmental services is desirable but not essential

Private healthcare leadership experience is desirable

Ability to analyse contractual and financial documents and statements, interpreting these into actionable KPI’s, operating models and business strategy

Line management experience

Clinical qualification is highly desirable

Ability to travel independently throughout Ireland to clinic locations

Must be eligible to work in the Republic of Ireland

About Evolve Ireland

At Evolve Ireland, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and neurodevelopmental psychology means in practice. Laura’s vision was simple yet powerful: to bring care, connection, empathy, and clinical excellence together, with no compromise.

What started as a small practice delivering expert witness and neurodevelopmental assessments has grown into an international independent psychology and neurodevelopmental service providing services across the UK, Ireland and beyond.

In Ireland, we are regionally and nationally approved by the HSE to deliver neurodevelopmental and single discipline SLT and OT assessments. We also accept privately funded referrals. We specialise in a number of different assessment pathways which include:

Neurodevelopmental assessments through the HSE Assessment of Need (AON) pathway

Multi-disciplinary Autism Assessments, delivered under the National Framework for Autism Assessments

Specialist assessments on behalf of regional Children’s Disability Network Teams (CDNTs)

Specialist individual assessments by Occupational Therapists and Speech and Language Therapists alone or as part of a multidisciplinary assessment under AON or via CDNT referral

Comprehensive assessments of intellectual ability

Privately funded neurodevelopmental assessments

Privately funded SpLD (Dyslexia and Dyscalculia) assessments

Our Ways of Working

Digital workflows and smart report-writing reduce admin time and enhance clinical impact.

A custom-built electronic health record system, developed in-house using market leading research

Continuously enhancing internal systems, based on employee feedback to improve efficiency

Ongoing training and onboarding to ensure confidence in all tech and systems

In-house IT and operational support, so you're never left troubleshooting alone

Pay: €90,000.00-€100,000.00 per year

Benefits:

On-site parking

Private medical insurance

Work authorisation:

Ireland (required)

Work Location: In person