Senior Product Designer, Pricing

Who we are: At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, we’re a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We’re investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community. We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. At Rover we’re committed to creating an accessible, inclusive, and welcoming community, which starts with our employees. Want to make an impact? Join our pack and come work (and play!) with us.

About the team: Our Product Design team is a vibrant ensemble of customer advocates, product designers, and user researchers working together on a global scale. We are dedicated to enhancing connections between pet parents and pet service providers. Our mission extends to developing sophisticated solutions that tackle diverse challenges with the booking experience, cross-platform communication, personalized scheduling, secure payments, and building trust and ensuring safety in the marketplace. Our team plays a crucial role in elevating the marketplace experience across web, iOS, and Android platforms, significantly impacting the end-to-end customer journey.

Who we are looking for: Rover is launching a brand-new team focused on pricing, and we're looking for a Sr. Product Designer to help shape it from the ground up. This role is ideal for a designer who's energized by ambiguity and excited to help define a new focus area for the company.

Pricing touches nearly every part of the Rover experience, so this role will work across the design org rather than within a single, siloed team. You'll partner closely with Data Analytics and Marketplace teams to understand how pricing decisions affect owners, sitters, and the marketplace as a whole, and you'll need to be a strong communicator and coordinator to keep your work aligned with the many other teams whose scope you'll touch.

You will apply your keen eye for detail and solid understanding of user-centered design principles to craft compelling pricing experiences. Utilizing data, you will rigorously evaluate, test, and refine theories, designs, and behavioral triggers, ensuring they meet high standards of usability and engagement.

As a senior member of the team, you will serve as a subject-matter expert and advocate for the customer during the exploration, planning, and implementation of user-centered features. You will have ownership over the design process, ensuring that experiences are rooted in trust and feature high-quality visual aesthetics. You will maintain a consistent look and feel across all devices, aligning with strategic design objectives, our design system, and specific product requirements.

You should have extensive experience in product design, with a robust portfolio demonstrating proficiency in creating user-centered design solutions across various platforms. You will need to handle multiple projects simultaneously and collaborate effectively with cross-functional teams, including teams outside your immediate pod. A proven track record of impactful design implementations that drove improvements in user experience and business outcomes is essential.

Rover is also in the midst of transitioning to an AI-native product development lifecycle, so a genuine curiosity about and comfort with AI tools is important for this role.

Who we are: At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, we’re a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We’re investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community. We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. At Rover we’re committed to creating an accessible, inclusive, and welcoming community, which starts with our employees. Want to make an impact? Join our pack and come work (and play!) with us.

About the team: Our Product Design team is a vibrant ensemble of customer advocates, product designers, and user researchers working together on a global scale. We are dedicated to enhancing connections between pet parents and pet service providers. Our mission extends to developing sophisticated solutions that tackle diverse challenges with the booking experience, cross-platform communication, personalized scheduling, secure payments, and building trust and ensuring safety in the marketplace. Our team plays a crucial role in elevating the marketplace experience across web, iOS, and Android platforms, significantly impacting the end-to-end customer journey.

Who we are looking for: Rover is launching a brand-new team focused on pricing, and we're looking for a Sr. Product Designer to help shape it from the ground up. This role is ideal for a designer who's energized by ambiguity and excited to help define a new focus area for the company.

Pricing touches nearly every part of the Rover experience, so this role will work across the design org rather than within a single, siloed team. You'll partner closely with Data Analytics and Marketplace teams to understand how pricing decisions affect owners, sitters, and the marketplace as a whole, and you'll need to be a strong communicator and coordinator to keep your work aligned with the many other teams whose scope you'll touch.

You will apply your keen eye for detail and solid understanding of user-centered design principles to craft compelling pricing experiences. Utilizing data, you will rigorously evaluate, test, and refine theories, designs, and behavioral triggers, ensuring they meet high standards of usability and engagement.

As a senior member of the team, you will serve as a subject-matter expert and advocate for the customer during the exploration, planning, and implementation of user-centered features. You will have ownership over the design process, ensuring that experiences are rooted in trust and feature high-quality visual aesthetics. You will maintain a consistent look and feel across all devices, aligning with strategic design objectives, our design system, and specific product requirements.

You should have extensive experience in product design, with a robust portfolio demonstrating proficiency in creating user-centered design solutions across various platforms. You will need to handle multiple projects simultaneously and collaborate effectively with cross-functional teams, including teams outside your immediate pod. A proven track record of impactful design implementations that drove improvements in user experience and business outcomes is essential.

Rover is also in the midst of transitioning to an AI-native product development lifecycle, so a genuine curiosity about and comfort with AI tools is important for this role.

At Rover, we’re driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we’re committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply.

We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.