AI ApplydAIAPPLYD
EP

Customer Service Executive (Overseas Coordination – Freight Forwarding) (4Q8YWM)

Erast Pte Ltd

Singapore, SGonsite$24k-$36k/yrPosted Aug 13, 2026
Posting intelligenceActively listed

Skills

aws

About the role

About the Roles

Join as a Customer Service Executive (Overseas Coordination – Freight Forwarding) in Loyang, supporting sea and air freight operations on a permanent basis. This role offers a 5-day work week, Monday to Friday, with working hours from 8:30 AM to 5:30 PM or 9:00 AM to 6:00 PM, along with a salary package that includes Basic Salary, PB, VB, AWS, and Medical Benefits.

What You’ll Be Doing

Coordinate with overseas partners on incoming and outgoing shipments.

Respond promptly and accurately to customer and partner enquiries on quotations and shipment operations.

Prepare quotations for overseas partner enquiries and follow up on required actions.

Support local customers by providing service assistance and maintaining strong working relationships.

Apply knowledge of sea and air shipment procedures for inbound and outbound operations.

Resolve shipment-related issues by coordinating with relevant parties and ensuring timely solutions.

Maintain service standards by following established procedures and customer service practices.

Identify potential business opportunities while supporting overseas partners and customer satisfaction.

Perform accurate data entry and update reports as required.

Assist with ad-hoc duties when assigned.

What We’re Looking For

At least 2 years of relevant working experience.

Basic knowledge of sea and air shipment procedures is preferred.

Good communication skills and the ability to work effectively in a team.

Positive attitude with a strong customer-focused approach.

Able to work in a fast-paced environment.

Able to work independently with minimal supervision.

Willing to work additional hours when required.

Note for Applicants

Only shortlisted candidates will be contacted, typically within 4 days.

Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.com.sg with 4Q8YWM in the subject line.

Pay: $2,000.00 - $3,000.00 per month

License/Certification:

permanent working rights with no restrictions in singapore (Preferred)

Work Location: In person

Compensation

This Customer Success Manager role pays $24k-$36k/yr. Within typical range for customer success manager roles in Singapore.

Questions about this role

Click "Apply with AI Applyd" above and you are done. Your resume is rewritten for this advert, the screening questions are answered, and it is submitted on Erast Pte Ltd's own hiring system. No retyping your history, no fourteen tabs, no evening lost.

Compensation for Customer Success Manager roles in Singapore varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Customer Success Manager hub for Singapore medians across recent openings.

You never touch the form - the application is filled and submitted for you on Erast Pte Ltd's own hiring system. It is not marked sent when we press submit. It is marked sent when a confirmation from their system arrives at the address we apply with, and your dashboard shows which stage each application is at until then.

Twelve applicant tracking systems have a real apply path: Workday, Greenhouse, Lever, Ashby, Workable, iCIMS, Personio, Recruitee, Teamtailor, Rippling, Breezy and SmartRecruiters. Your application goes in on the employer's own hiring system, never into an aggregator queue.

Want AI Applyd to auto-apply to roles like this?

We tailor your resume per posting, fill the forms, and track replies for you.

Start freeReport this listing