Warehouse Operations Supervisor

eGourmet Solutions is a National Fulfillment and Logistics Company specializing in the E-Commerce business of frozen, refrigerated and dry perishable goods. We're looking for an experienced Warehouse Supervisor to join our team. The Warehouse Supervisor will be responsible for overall safety, and all operations and productivity metrics of the warehouse.

RESPONSIBILITIES:

Responsibilities include, but are not limited to:

Staffing

Conduct new employee orientations

Conduct new employee orientations

Monitor attendance, PTO, etc.

Ensure team is motivatedd

Train and cross-train staff

Safety

Engage in proactive safety training to prevent injuries

Track and report all injuries and accidents

Ensure facility freezers and coolers are functioning as expected at all times

Ensure facility repairs are made timely

Ensure the cold chain is not broken at anytime

Inbound/Outbound operations

Establish relationships with all vendors, including carriers

Plan trailer and carrier pickups and deliveries

Accurate and timely printing, processing and shipping of orders

Accurate and timely receiving of inbound trailers

Accurate and timely loading of outbound trailers

Repack operations

Accurate and timely repacking of product

Ensure all food safety protocols are followed at all times

Compliance

Monitor access to the facility, including visitors, drivers and staff

Ensure logs are kept up to date

Train and enforce all EGS SOPs, including personnel safety and food safety

Ensure facility is in compliance with FDA, USDA and Health dept regulations

Communication

Excellent written and verbal communication skills

Communicate clearly and professionally on a daily basis with direct supervisor as well as other departments

Building Maintenance

Monitor refrigeration temperatures and engage Landlord/Refrigeration company in the event of a temperature deviation

Monitor building damage – report to management regarding cause and repair

Performance Metrics

Maintain required staffing metrics (orders per manhour and cases repacked per manhour)

Clear orders daily

Other metrics, as determined by management

QUALIFICATIONS:

One year of supervisor fulfillment experience.

Working flexible hours to accommodate completion of daily assignments including some weekends if necessary.

Detail-oriented.

Ability to work in a freezer at -5 degrees F.

Ability to lift up to 60-lbs continuously throughout the day.

Forklift certification.

Professional written and verbal skills.

Ability to lead by example.

Ability to anticipate possible issues.

Ability to exercise good judgement in a fast-paced environment.

Military experience a plus.

Job Type: Full-time