L'Oréal SA Area Sales Manager CPD - CAPE TOWN

Area Sales Manager

DESCRIPTION: To support the business channel by taking responsibility for all sales activities in the assigned accounts or regions. To manage the quality and consistency of service delivery through sound merchandising and by addressing clients’ questions and concerns. KEY JOB

ACCOUNTABILITIES:

To achieve customer satisfaction, revenue generation, and long-term account goals in line with the company vision and values

Visit existing customer base/accounts

Present and sell company products and services to current and potential clients

Follow up on new leads and referrals resulting from field activity

Identify sales prospects and contact these and other accounts as assigned

Establish and maintain current client and potential client relationships

Identify and resolve client concerns

Develop and implement special sales activities to reduce stock

Achieve targets through the implementation of marketing/sale strategies

Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made

Complete administration relating to the sales function

Prepare paperwork to activate and maintain contract services

Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals

Feedback on competitor activity, price surveys & promotions

Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff

Educate Chains on L’Oréal products, etc

Maintain sales materials and current product knowledge

Manage account services through quality checks and other follow-ups

Implement Planograms

Maintain merchandising in-store as per agreed layouts of the brand

Direct external merchandisers accordingly

TECHNICAL / PROFESSIONAL & PERSONAL COMPETENCIES REQUIRED:

Masters commerce fundamentals

Activates business drivers

Pursues turnover and profit optimization

Stays up to date with market, consumers & competitors

Builds on categories shopper insight

Develops customer-centric business

Collects and connects comprehensive knowledge about the retailer

Influences the retailer

Builds retailers’ development plans

Manages intermediate agent relationships

Adapts brand distribution strategy

Collaborates across functions

Problem solving skill

Manage work volumes, strategize, deal with difficult customers and other job specific challenges

Planning / Computer literacy / Sales skills

PERSONAL COMPETENCIES:

Good verbal communication

Attention to detail

Methodical

Diplomatic

C1 - Internal use

Able to handle pressure/conflict

Results-orientated

Good numerical ability

People management skills

Team player

Self-motivated

EDUCATION, KNOWLEDGE & EXPERIENCE REQUIREMENTS:

Relevant Qualification.

Computer literate & proficient on MS Office Suite (Excel, Microsoft office, Power Point).

Must have experience in managing Sales Agents and Beauty advisors.

Understand the fundamentals of Sales and Merchandising.

Understand layouts/flows and planograms.

Excellent communication skills written and verbal.