Restaurant Customer Service Executive [5.5 Days]

Greenwood Fish Market

Bukit Timah: 34 Greenwood Ave, S289236

Quayside Isle: 31 Ocean Way #01-02 to 05, S098375

Key Responsibilities:

Greeting guests as they arrive at the restaurant and seating them at their table

Managing the restaurant's reservation system and taking phone calls to book tables

Ensuring that the dining room is clean and well-presented at all times, with all tables set and ready for guests

Managing the flow of guests in and out of the restaurant, ensuring that waitstaff can provide efficient service

Assisting with the management of the restaurant's waitlist, communicating wait times to guests

Assisting with general restaurant operations as needed, including bussing tables and assisting with cleaning and sanitising

Requirements:

1+ years of experience as a Hostess or similar role in a fast-paced restaurant environment

Excellent interpersonal and communication skills, with the ability to provide warm and friendly service to guests

Ability to multitask and prioritise tasks in a fast-paced environment, with strong attention to detail

A friendly and professional demeanour, with the ability to remain calm and composed in a busy restaurant environment

Basic computer skills, with experience using reservation systems and basic Microsoft Office programs

Flexibility to work a variety of shifts, including weekends and evenings in Quayside Isle, Sentosa

Benefits For Confirmed Staff:

Incentive Scheme: 4%, 8%, 12% if sales targets are met

Staff Meals: Free meals provided during shift

Night Transport: Taxi claims available for exceptionally late days

Top Seller Award: Incentives for the highest earner of each month from every outlet

Wellbeing Benefits: Medical claims included

Annual Leave: From 7 days onwards (negotiable on case to case basis)

Confirmation Adjustment: Pay adjustment upon confirmation from 5% onwards

Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team)

Career Progression: Career path personalisations and growth opportunities

Staff Discount: 30% off the entire bill for staff when they dine in with us during their birthday (up to a max of 4 pax)

About Us: Greenwood Fish Market

“It all started with one fish”, as founder David Lee says. Particularly, a barramundi in his Honda Civic about 20 or so years ago.

Starting out as a seafood wholesaler, Mr Lee drove from client to client in search of buyers. After many barramundis and even more car fresheners, Greenwood Fish Market began in 2003.

Now a family-run seafood restaurant and fish market, we specialise in cold water seafood with a range that’s a tad different from the local scene. From giant halibuts to elusive monkfish, we even carry a collection of over 25 oysters. Our supply spans Canada, Holland, America, New Zealand, Australia and South Korea. Mostly, from friends-turned-suppliers:

Tommy from Korea was our Jeju tour guide before he started sending us seafood. The Wong family in Alaska had been our B&B hosts. Now, they send us hand-caught salmon every season. The list goes on.

So, thanks for being a part of our fishy family. We’re a crazy bunch of fishermen – nothing gets us more excited than sharing about our love for the sea. Stay kick-bass awesome. We hope to see you reel soon.