BY

Account Manager, Electronics (Philippines E-commerce)

ByteDance

Manila, PHonsitePosted Aug 12, 2026
Posting intelligenceActively listed

Skills

expressexcel

About the role

Location

:

Taguig

Team

:

Commerce ops

Employment Type

:

Regular

Job Code

:

A140258

Responsibilities

About the team

This team helps Electronics marketplace sellers and brands succeed by guiding them through store setup, performance optimization, and campaign execution. We provide strategic insights, foster influencer collaborations, and ensure brands thrive on the platform. If you're results-driven, enjoy building relationships, and want to be part of an innovative team, we’d love to have you join us!

In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.

Responsibilities

Acquire and incubate brands, principals and big merchants that contribute large GMV share

Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality

Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs

Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction

Manage merchants by leveraging scalable incubation and management programs and tools

Qualifications

Minimum Qualifications

Bachelor's Degree or above

3+ years experience in e-commerce

Excellent interpersonal and negotiation skills

Attention to detail, affinity with numbers, logical and problem solving skill

Proficient in Excel and PowerPoint

Preferred Qualifications

Direct experience in relevant categories preferred

A good team player, fast learner and open to changes

Proficient in Excel and PowerPoint

Strong connections with brands and big sellers are preferred

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Questions about this role

Click "Apply with AI Applyd" above and you are done. Your resume is rewritten for this advert, the screening questions are answered, and it is submitted on ByteDance's own hiring system. No retyping your history, no fourteen tabs, no evening lost.

Compensation for Customer Success Manager roles in Philippines varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Customer Success Manager hub for Philippines medians across recent openings.

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