Medical Billing Specialist (LTC Specialist) | Remote | Night Shift
Skills
About the role
Together, we elevate care to meet the moment and deliver peace of mind.About Elder Care Homecare
Elder Care Homecare is a rapidly growing private pay home care agency proudly serving clients across New York, New Jersey, Connecticut, and Massachusetts, with continued expansion planned in the coming year.
We specialize in delivering exceptional, personalized care through dedicated nurses and home health aides who help clients live safely, comfortably, and independently in their homes and care communities.
Everything we do is guided by a simple belief:
Together, we elevate care to meet the moment and deliver peace of mind.
As we continue to grow, we are seeking dedicated professionals who are passionate about service, operational excellence, and making a meaningful impact.
The Opportunity
We are seeking a highly organized and detail-oriented Long Term Care Support Specialist contractor to support our Finance and Long Term Care Insurance (LTCi) operations team.
This is a full-time remote/work-from-home position based in Davao, Philippines, reporting directly to the LTC Manager.
This role is ideal for someone with strong administrative, billing, and customer service experience who thrives in a fast-paced environment and enjoys coordinating with clients, insurance providers, and internal teams to ensure smooth and accurate operations.
At Elder Care Homecare, this is more than just a support role - it’s an opportunity to:
Support a growing multi-state healthcare organization
Help clients and families navigate Long Term Care Insurance processes
Work closely with leadership and care management teams
Contribute to operational efficiency and service excellence
Be part of a mission-driven organization that values people, teamwork, and growth
Compensation & Benefits
₱13,750 – ₱15,000 per week
Full-time remote/work-from-home setup
Supportive and collaborative team environment
Opportunity to grow within a rapidly expanding healthcare organization
Why You’ll Love Working With Us
A Culture That Puts People First
We believe outstanding care starts with taking care of our team.
Our culture is built on:
Respect, transparency, and collaboration
Open communication and supportive leadership
Treating professionals as valued members of the team
A positive, high-performance environment focused on growth and teamwork
Growth & Career Development
As Elder Care Homecare continues expanding across multiple states, this role offers valuable opportunities for professional growth, including:
Exposure to U.S. healthcare and insurance operations
Hands-on experience with Long Term Care Insurance processes
Opportunities to operational and administrative responsibilities
Career growth within a scaling organization
Key Responsibilities
Insurance Verification & Communication
Verify Long Term Care Insurance (LTCi) coverage for newly onboarded clients
Confirm policy details and claim status with clients, POAs, and insurance carriers
Communicate with care managers to obtain:
Care Plans
Initial Assessments
Personal care task updates for care logs
Validate, update, and reconcile care logs to ensure accuracy and completeness
Correct time discrepancies and missing entries as needed
Confirm receipt of invoices and care logs with insurance providers
Track reimbursement status and follow up on outstanding claims
Ensure all communication and documentation adhere to HIPAA guidelines
Respond to insurance inquiries regarding billing and invoice-related questions
Support internal administrative operations and provide excellent customer service to clients and families
Qualifications & Requirements
Minimum of 2 years of experience in: Billing, Customer service, Administrative support
Strong proficiency in: Microsoft Word, Microsoft Excel
Knowledge of accounting information systems is a plus
Excellent English communication skills, both written and verbal
Comfortable speaking with clients and stakeholders over the phone
Strong follow-up and coordination skills
Good math and problem-solving abilities
Exceptional attention to detail and organizational skills
Ability to manage multiple tasks and priorities effectively
Reliable, proactive, and team-oriented mindset
Our Commitment to You
At Elder Care Homecare, we are committed to:
Treating every team member with dignity and respect
Providing a supportive, ethical, and growth-oriented environment
Recognizing strong performance and investing in our people
Building a culture where talented professionals can thrive and grow
Ready to Grow With Us?
If you are organized, proactive, detail-oriented, and passionate about supporting clients and operational excellence, we’d love to hear from you.
Apply today and help us elevate care, together.
Job Type: Full-time
Pay: Php13,750.00 - Php15,000.00 per week
Benefits:
Work from home
Application Question(s):
Are you comfortable speaking with people over the phone to coordinate and follow up on work-related tasks?
Experience:
handling long-term care claims: 1 year (Preferred)
Work Location: Remote
Questions about this role
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