Sales Executive – Soluble Coffee

Role Overview:

We have an exciting opportunity for someone to join us as a Sales Executive_Soluble Coffee to work in a truly global environment, develop and achieve efficiency and effectiveness of the platform, reporting to Downstream Coffee Trading Platform Manager. We have an exciting opportunity for someone to join us as a Sales Executive_ Soluble Coffee to work in a truly global environment, develop and achieve efficiency and effectiveness of the platform, reporting to Downstream Coffee Trading Platform Manager. The role provides long term development potential for someone eager to demonstrate their skills and experience in the fast-paced soft commodities environment.

Business Overview:

Volcafe Ltd is one of the world’s leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk management and export as well as importing and distribution. We supply the world’s major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.

This role will be working for ED&F Man Asia Pte Ltd, Volcafe’s company in Vietnam/Indonesia.

Key Accountabilities:

Support the downstream trading activities by contributing to sales growth, customer management, and smooth contract execution:

Support the development and execution of international sales plans for soluble coffee products in assigned markets

Maintain and develop relationships with international clients, importers, roasters, distributors, and traders

Identify new customers and assist in expanding customer portfolios globally

Negotiate pricing, contracts, volumes, and delivery terms (Incoterms)

Coordinate with sourcing, logistics, quality control, and finance teams to ensure smooth execution of contracts

Monitor global coffee market trends, prices, and competitor activity

Represent the company at international trade shows, coffee exhibitions, and industry events

Ensure compliance with international trade regulations, documentation, and sustainability standards (e.g., Fair Trade, Rainforest Alliance, Organic, etc.)

Prepare sales forecasts, reports, and market analysis for senior management

Manage key accounts and handle customer issues or claims professionally

Skills and Experience:

Bachelor’s degree in business, International Trade, Agriculture, or a related field

Minimum 5 years of experience in international food ingredients or commodity trading including soluble coffee

Strong understanding of the basic coffee supply chain (origin, processing, logistics, pricing)

Proven track record in international sales, contract negotiation, and account management

Experience working with soluble coffee markets is highly preferred

Knowledge of Incoterms, shipping, and export documentation

Excellent communication and negotiation skills

Strong analytical and market research abilities

Ability to work independently and manage multiple international accounts

Cultural awareness and experience working with global partners

Proficiency in English; additional languages are a strong advantage

Willingness to travel internationally as required

We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don’t meet every requirement, we still encourage you to apply.

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are willing to make any reasonable adjustments throughout our recruitment process.