Director of Parts Operations

Rush Truck Centres of Canada is a part of the largest commercial vehicle dealership group, Rush Enterprises, in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 22 locations in Ontario and almost 800 employees, we want the best and brightest dealership operations professionals to join our team.

The Director of Parts for Canadian Operations provides strategic leadership across the Company’s dealership network, ensuring operational consistency and an exceptional customer experience. This role drives performance by coaching Parts Managers, leading operational execution, partnering with OEM manufacturers, and delivering process and systems improvements to achieve key financial and operational KPIs. Other duties beyond this representative listing may be assigned to the essential job duties and responsibilities of this position based on Company needs. This position will report to the President/Chief Operating Officer.

Responsibilities

Ensure compliance with all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.

Lead, coach, and develop Parts Managers through performance management, succession

planning, and leadership support to strengthen operational capability across the dealership

network.

Ensure consistent execution of parts operations, policies, procedures, and best practices to deliver a uniform, high-quality customer experience across all dealership parts departments.

Drive sales growth, market share, and product goal achievement by analyzing performance data, identifying opportunities, and executing promotional and operational strategies.

Manage inventory health, asset utilization, and stocking strategies to balance product availability,

inventory turns, profitability, and obsolescence control.

Serve as the primary liaison with OE manufacturers by communicating programs, advocating for company interests, supporting initiative adoption, and maintaining strong manufacturer

relationships.

Act as the subject-matter expert for parts processes and systems by leading improvements,

supporting standardization, and partnering on continuous improvement and Six Sigma initiatives.

Monitor financial and operational KPIs while collaborating

with senior leadership on strategy, pricing, sourcing, action plans, and operational excellence

Other Skills and Abilities Required

Proven leadership of parts operations across inventory management, procurement, distribution,

and supply chain optimization.

Strong business and financial acumen, including budgeting, forecasting, cost control, and P&L

accountability.

Deep expertise in inventory control, logistics, vendor management, and scalable operational

models.

Strategic thinker with the ability to translate enterprise goals into actionable plans and measurable

results.

Advanced analytical, problem-solving, and data interpretation skills, including financial and

operational metrics.

Demonstrated leadership with the ability to build high-performing teams, coach leaders, and drive

accountability in dynamic environments. Foster a safe and collaborative work environment.

Exceptional communication and interpersonal skills, with the ability to influence executives,

stakeholders, and external partners.

Proven success leading change management, continuous improvement (Lean/Six Sigma), and

operational transformation initiatives.

Proficiency in parts management systems, ERP platforms, Microsoft Office, and the ability to

interpret technical and regulatory information.

High level of professionalism, integrity, and corporate citizenship, with the ability to multitask

under pressure.

Business Travel is required.

Other duties and responsibilities may be assigned.

Basic Qualifications

Bachelor’s degree in supply chain management, Business Administration, Operations

Management, or related field.

MBA or relevant certifications (e.g., APICS) preferred.

Minimum of 5 years of progressive experience in parts operations, supply chain, or inventory

management.

Minimum 5 years in leadership roles with experience managing managers or multi-site operations.

Consideration given to relevant experience and related certification.

Experience developing and executing strategic plans in a large, complex, or multi-location

organization.

Experience working in dealer networks, distribution environments, or automotive/heavy equipment

industries preferred.

Valid driver’s license; insurability with the Company’s insurance carrier.

Driver’s Abstract

Criminal Record Check

Compensation: $100,000+

We Offer the following Benefits

We offer exceptional compensation and benefits, RRSP, Bonus Incentives and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

***We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada, but advise that only those selected for an interview will be contacted.