Locum Licenced Psychologist or Guidance Counselor - Quezon City - Onsite

Description

Job Title: Locum Wellbeing Coach

Contract Type: Contractor

Location: Quezon City

Work Type: Onsite

Shifts: As offered, typically shifts between Monday to Friday 8am-5pm / 9am-6pm / 10am-7pm / 11am-8pm

Role Overview

We are seeking a licenced Psychologist or Guidance Counselor for a Locum Wellbeing Coach contract position. In this role, you will operate as an independent contractor closely affiliated with our team, providing critical support during periods of leave and ensuring key functions remain uninterrupted. While you will maintain the flexibility typical of locum roles, a commitment to regular availability and onsite engagement is essential in the case of this position.

The role of a Locum Wellbeing Coach provides proactive and responsive mental health support through individual and group coaching, training, and daily on-site engagement. The Wellbeing Coach promotes emotional resilience, identifies early signs of distress, and supports the psychological well-being of Trust & Safety professionals.

Key Responsibilities

Individual Well-Being Coaching

Conduct monthly or on-demand 1:1 well-being coaching sessions with each assigned individual, face to face unless otherwise specified.

Provide same-day coaching support in response to urgent wellbeing needs.

Incorporate stress-reduction techniques, coping strategies, and decision-making skills into coaching using short term coaching models.

Group Coaching Sessions

Facilitate monthly small-group coaching sessions for assigned individuals to address team-related well-being topics.

Tailor sessions based on specific group needs, feedback from Team Leads, or insights gained by the coaching team.

Ensure sessions are conducted in person, unless otherwise directed.

Training & Development

Deliver small group training sessions including onboarding, well-being and resiliency training, and annual refresher training for assigned individuals.

Facilitate additional approved ad hoc training sessions as requested, aligned with organizational needs.

Ensure all training is delivered within prescribed timeframes and formats provided by the organization.

Observation & Support

Conduct daily floor walks ("walk and talks") during each shift to observe team interactions and employee demeanor for signs of distress.

Normalize wellbeing coach presence on-site as a supportive and integrated member of the Trust & Safety team.

Provide discreet and proactive intervention as necessary.

Monitoring & Communication

Actively monitor and respond to direct communications from individuals across designated platforms, including email and other approved communication tools.

Maintain a professional, supportive, and timely response protocol.

Documentation & Data Entry

Accurately record attendance and aggregate trends/topics in the organization’s system of record within 24 hours of each session.

Update working schedule and coaching session plan 28 days in advance of sessions taking place.

Enter coaching session insights (excluding any clinical or personally identifiable information) using the organization’s coaching tool in alignment with privacy and data protection policies.

Adhere to all legal and ethical reporting obligations, including risk-based disclosures.

Wellbeing Coach Insights & Reporting

Summarize trends and insights from coaching sessions and observations during floor walks using the organization’s reporting tools.

Contribute to regular team updates and meetings with relevant aggregated insights.

Scheduling & Availability

Manage your own schedule effectively including blocking time for on-demand sessions, floor walks, and proactive engagement activities in alignment with best practice guidelines.

Remain available and responsive for unscheduled support and crisis interventions as needed.

Qualifications and Experience

Minimum master's degree in psychology.

Minimum of 3 years' experience post bachelor's degree in mental health, preferably in areas such as trauma counselling, resilience-building programs, general or clinical mental health support.

Must hold a valid and active license from the Professional Regulation Commission (PRC) as a Registered Psychologist (RPsy) or Registered Guidance Counselor (RGC)

Fluent in written and spoken Filipino and English is mandatory.

Fluent in written and spoken Tagalog, Cebuano, Hiligaynon or Ilocano would be preferred.

Strong presentation and group facilitation skills.

Proficient in Microsoft Office and video conferencing tools.

Excellent data management and administrative skills, ensuring accurate and efficient handling of client information and session records

Demonstrated ability to engage clients and build strong, trust-based relationships

Experience in cross-cultural counselling, with sensitivity and competence in working with diverse backgrounds

Proven professionalism and adherence to ethical standards, including effective communication and confidentiality in corporate settings

Adaptable and resilient, with the ability to excel in fast-paced, ambiguous, and evolving environments

Committed to continuous learning and professional development, with a focus on staying current with industry trends

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

About Zevo Health

At Zevo, we’re a global leader dedicated to enhancing the psychological health and wellbeing of those on the front lines of content moderation. By joining our team, you will become part of an elite community committed to providing unparalleled support to content moderation teams and Trust & Safety professionals across the globe.

Diversity, Equity, Inclusion, and Accessibility at Zevo

At Zevo, we are a global leader dedicated to enhancing the psychological health and wellbeing of those on the front lines of content moderation. By joining our team, you will become part of an elite community committed to providing unparalleled support to content moderation teams and Trust & Safety professionals worldwide.

We believe that a diverse, equitable, and inclusive workforce is essential to achieving our vision. We are committed to fostering, cultivating, and preserving a culture that prioritizes equity, diversity, inclusion, and accessibility. Our employees are our most valuable asset, and the collective sum of their individual differences, life experiences, knowledge, creativity, innovation, self-expression, unique skills, and talents significantly contributes to our culture, reputation, and success.

We embrace and encourage the diverse backgrounds and perspectives of our employees, including their age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental abilities, political affiliation, race, religion, sexual orientation, socio-economic status, and other unique characteristics. We are dedicated to creating an environment where everyone has the resources and support needed to thrive, ensuring that opportunities and outcomes are equitable for all.

Accessibility and Accommodations

At Zevo, we are committed to providing a fair and accessible hiring process. If you require accommodations during the application process, please let us know. We will work with you to ensure a smooth and inclusive experience, which may include alternative formats for application materials, adjustments to interviews, or any other necessary accommodations.