Marketing and Fundraising Operations Lead

Lead the implementation and optimisation of monday.com across a dynamic Marketing and Fundraising team

Play a pivotal role in improving workflows, collaboration and project delivery

Work across marketing, fundraising, partnerships, events, communications and technology

Drive continuous improvement and operational excellence

Be part of a purpose-driven organisation creating healthier, better lives for our community

About Us

At The Hospital Research Foundation Group, we fight for cures and improved care to help our community live healthier, better lives. United across 11 charities, we support more than 60 areas of medical research and patient care - from birth to end-of-life, including cancer, heart disease, Parkinson’s disease, mental health and many other health challenges. Over the past 60 years, we have invested more than $300 million into life-changing research and patient care, including $27 million in the past 12 months alone, helping turn hope into real outcomes for the people and communities we serve.

About the Role

We're looking for a highly organised and solutions-focused Marketing & Fundraising Operations Lead to help transform the way our Operations teams work.

Reporting to the Head of Enablement, this newly created role will lead the ongoing implementation, optimisation and adoption of monday.com while supporting the delivery of operational improvements across fundraising, marketing, digital media, communications, events, philanthropy, partnerships and technology functions.

This is an exciting opportunity for someone who thrives on bringing structure to complexity, enjoys working across multiple teams and is passionate about improving processes, systems. Key responsibilities include:

Supporting the implementation and continuous improvement of workflow management practices

Coordinating and managing cross-functional projects from planning through to delivery

Driving the administration, optimisation and adoption of monday.com

Designing workflows, automations, dashboards, templates and reporting solutions

Developing training materials and resources to support user adoption

Delivering reporting and insights to support decision making and prioritisation

Leading continuous improvement initiatives that enhance efficiency, governance and team work

Building strong relationships with stakeholders, suppliers and implementation partners

Providing leadership and support to the Fundraising Support Officer

About You

You're a natural problem solver who enjoys improving the way teams work and helping others succeed.

You bring a combination of project coordination, stakeholder management and systems expertise, alongside a passion for continuous improvement and delivering high-quality outcomes. To be successful in this role, you will have:

Experience in project management, project coordination, business enablement or operational improvement

Experience working with workflow management platforms such as monday.com, Asana, Trello, Smartsheet or similar

Strong organisational, planning and prioritisation skills

Excellent stakeholder engagement and relationship-building capabilities

The ability to analyse and improve business processes

Strong communication skills and the confidence to work across multiple teams and disciplines

A collaborative, approachable and service-focused mindset

The ability to adapt quickly, embrace change and drive improvements in a fast-paced environment

About THRF Group

More than just a job!

Join an enthusiastic and supportive team in a fulfilling work environment. We're deeply connected to our cause and the positive impact we create in the community.

Mission-Driven Impact

Every project, process and improvement you deliver helps support the fundraising and operational activities that enable life-changing medical research and patient care.

Growth Potential

This is a unique opportunity to shape new ways of working across a growing organisation while developing your expertise in operational excellence, project delivery and business systems.

Flexibility

Enjoy the benefits of a hybrid work environment, allowing for a healthy work-life balance.

Salary Packaging

Maximise your take-home pay with generous salary packaging options.

Wellbeing Focus

We're invested in your overall wellbeing and offer a range of supportive benefits to help you thrive. Gym membership, discounted health insurance, 24/7 wellbeing support, massages and fruit bowls are just the beginning.

Ready to Make an Impact?

If you're passionate about projects, systems, process improvement and helping teams achieve exceptional outcomes, we'd love to hear from you.