Senior DevOps Engineer (Salesforce)

Details

Reference number

468162

Salary

£49,452 - £62,699

National £49,452-58,519, London £52,397-62,699

Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Grade 7

OFGEM Level 2b

Contract type

Permanent

Business area

OFGEM - Corporate Services - Digital, Data and Technology Services (DDSS)

Type of role

Digital

Information Technology

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

About the job

Job summary

Across government, digital platforms and cloud technologies are fundamental to delivering reliable, secure and user-centred services. As organisations increasingly depend on enterprise platforms such as Salesforce, robust DevOps practices are essential to ensure systems remain resilient, scalable and capable of supporting continuous delivery. At Ofgem, digital services play a critical role in protecting consumers and supporting the transition to a cleaner, fairer energy system.

Ofgem is undergoing an ambitious digital transformation. Within the Digital, Data and Security Services (DDSS) directorate, we are continuing to strengthen our Salesforce capability and modernise the way we deliver and manage enterprise applications. As part of this journey, we are investing in automation, cloud engineering and DevOps excellence to support high-quality, secure and efficient service delivery across the organisation.

As a Senior DevOps Engineer (Salesforce), you will play a key role in designing, implementing and optimising Salesforce DevOps capabilities across Ofgem. You will be responsible for developing and maintaining CI/CD pipelines, embedding automation and quality assurance practices, and supporting the delivery of secure, scalable Salesforce solutions. Working closely with developers, architects, product teams and security specialists, you will help shape how Salesforce services are delivered and operated, ensuring consistency, compliance and reliability at every stage of the software lifecycle.

This is an exciting opportunity for an experienced DevOps professional to influence delivery practices, champion automation and contribute to the evolution of a critical enterprise platform.

Job description

You will be responsible for:

Designing, building and maintaining Salesforce CI/CD pipelines using Azure DevOps (ADO), supporting source-driven and metadata-based deployments.

Implementing and optimising automated testing and deployment processes through tools such as ADO Test Plans, BrowserStack and Playwright.

Integrating code quality, security and compliance tooling including Salesforce Code Checker and SonarCloud to support high-quality releases.

Collaborating with Salesforce developers, administrators, architects and product teams to deliver efficient, reliable and auditable DevOps solutions.

Driving continuous improvement across DevOps tooling, processes and automation frameworks.

Championing modern engineering practices including Infrastructure as Code, Continuous Integration and Continuous Testing.

Supporting the resolution of complex deployment, release and service issues across Salesforce environments.

Ensuring Salesforce delivery aligns with Ofgem's cloud engineering, governance and security standards.

Contributing to technical communities of practice, sharing expertise and mentoring colleagues to build capability across the organisation.

Monitoring and improving platform reliability, delivery velocity and operational performance.

We are looking for:

A highly capable DevOps engineer with strong Salesforce platform experience and a passion for automation, engineering excellence and continuous improvement. You will be comfortable working across multiple technical teams and balancing delivery demands with governance, security and operational requirements.

You will demonstrate:

Significant experience delivering and supporting enterprise-scale DevOps tooling, infrastructure and deployment pipelines.

Proven experience implementing and maintaining Salesforce CI/CD pipelines using Azure DevOps.

Strong knowledge of DevOps principles, automation, release management and cloud-based delivery practices.

Experience integrating automated testing, quality assurance and code analysis tools, including Salesforce Code Checker, BrowserStack, Playwright or comparable technologies.

The ability to translate business and technical requirements into scalable automation and deployment solutions.

Experience collaborating with a wide range of stakeholders, influencing technical decisions and driving best practice adoption.

Strong troubleshooting and problem-solving skills, with the ability to resolve complex deployment and service issues.

Relevant certifications such as Microsoft Certified: DevOps Engineer Expert (or the ability to obtain within six months of appointment) are expected.

Experience supporting Salesforce deployments within government, regulated or enterprise-scale environments, particularly those involving complex integrations, would be advantageous.

This is an opportunity to help shape the future of Salesforce delivery at Ofgem. You will play a key role in building modern, automated and resilient delivery capabilities that enable secure, scalable and efficient digital services, supporting an organisation at the heart of the UK's energy transition.

Person specification

Essential Criteria

Demonstrable senior practitioner experience delivering and maintaining enterprise-scale DevOps pipelines and infrastructure. (Lead Criteria)

Proven experience implementing and maintaining CI/CD pipelines for Salesforce using Azure DevOps (ADO). (Lead Criteria)

Strong ability to engage with stakeholders, translate requirements into automation and infrastructure solutions, and influence across teams.

Experience integrating automated testing and code quality tools (Code Checker, BrowserStack, Playwright and SonarCloud.

Holds or can obtain the following certifications or equivalent within 6 months:

Microsoft Certified: DevOps Engineer Expert.

Desirable Criteria

Experience supporting Salesforce deployments in public sector or enterprise-scale environments with cross-platform integrations.

#LI-DNI

Behaviours

We'll assess you against these behaviours during the selection process:

Making Effective Decisions

Communicating and Influencing

Developing Self and Others

Technical skills

We'll assess you against these technical skills during the selection process:

You will also be asked to complete a technical test. Details will be included in the invitation to interview.

Benefits

Alongside your salary of £49,452, OFGEM contributes £14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in the essential criteria.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals

nationals of the Republic of Ireland

nationals of Commonwealth countries who have the right to work in the UK

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Amber Shankland

Email : amber.shankland@ofgem.gov.uk

Recruitment team

Email : recruitment@ofgem.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.

In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.