AI ApplydAIAPPLYD

SAP HCM - Service & Support Specialist (m/f/d)

Schwarz Corporate Solutions

Barcelona, ESonsitePosted Aug 7, 2026
Posting intelligenceActively listed

Skills

sap

About the role

Location

Calle Bergara 13

8002 Barcelona

Employment Area

IT - Service and Support

Level

Experienced professionals

Working Model

Full-time

Reference ID

48287

Join Schwarz Digits - IT Hub of Europe's Largest Retail Group.

At Schwarz Digits Spain, we provide high value IT services for the entire Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion, PreZero, Schwarz Digits, STACKIT, and XMCyber.

As part of a top 5 global retail company, we serve 6 billion customers through 14,200 stores in 32 countries, supported by over 595,000 employees. We are looking for open-minded colleagues with passion for technology, who are willing to find diverse and exciting career opportunities in a dynamic work environment that stands for development and progress.

Elevate your career with us, where development and progress are at the heart of everything we do.

Your tasks

You strengthen our international team in the Schwarz Group's Support & Operations department, especially in HR Systems, more specifically, in SAP HCM.

You support our HR Keyusers and HR Business Solutions Experts from Lidl, Kaufland and other companies in the Schwarz Group with troubleshooting.

You prioritize, analyze, document and process incoming error tickets and service requests.

Your activities include close cooperation with specialist departments and the internal and external development departments.

If necessary, you train the local support departments with specially created training sessions.

Continuous optimization of the support processes and operations is one of the focus of your day- to- day.

You handle proactive and reactive problem management to avoid long-term disruptions in HR Systems.

You are the service contact person for application support

You profile

Desired University degree in Information Technology or similar

You have already professional experience in Support tasks or IT projects

Ideally you have experience handling Support Ticketing Systems

Knowledge in SAP HCM is nice to have

Fluent English and German

It motivates you when you familiarize yourself with new topics

You are characterized by strong analytical skills, networked thinking, and an affinity with process optimization

You enjoy working in an international team

You are results oriented, and demonstrate a ‘can-do' attitude – adaptability, flexibility and resourcefulness

Knowledge in ITIL is a plus.

Questions about this role

Click "Apply with AI Applyd" above and you are done. Your resume is rewritten for this advert, the screening questions are answered, and it is submitted on Schwarz Corporate Solutions's own hiring system. No retyping your history, no fourteen tabs, no evening lost.

Compensation for Other roles in Spain varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Other hub for Spain medians across recent openings.

You never touch the form - the application is filled and submitted for you on Schwarz Corporate Solutions's own hiring system. It is not marked sent when we press submit. It is marked sent when a confirmation from their system arrives at the address we apply with, and your dashboard shows which stage each application is at until then.

Twelve applicant tracking systems have a real apply path: Workday, Greenhouse, Lever, Ashby, Workable, iCIMS, Personio, Recruitee, Teamtailor, Rippling, Breezy and SmartRecruiters. Your application goes in on the employer's own hiring system, never into an aggregator queue.

Want AI Applyd to auto-apply to roles like this?

We tailor your resume per posting, fill the forms, and track replies for you.

Start freeReport this listing