RB

IT Technician - Kitsong School

Royal Bafokeng Administration

Rustenburg, ZAunknownPosted Aug 7, 2026
Posting intelligenceActively listed

About the role

Key Responsibilities

Helpdesk and User Support

Provide first-level technical support to staff and students.

Respond to and resolve IT-related incidents and service requests.

Hardware Support

Install, configure, and maintain desktop computers, laptops, tablets, printers, and other ICT equipment.

Perform routine maintenance and diagnostics on IT equipment.

Software and Systems Support

Install and configure approved software applications.

Assist users with Microsoft Office and other school applications.

Network Support

Perform basic network troubleshooting for wired and wireless connectivity issues.

Classroom and Educational Technology Support

Support classroom ICT equipment including projectors, interactive displays, and audiovisual devices.

Assist teachers with the setup and operation of educational technologies.

Security and Compliance

Adhere to established IT security policies and procedures.

Support antivirus, backup, and cybersecurity awareness initiatives.

Documentation and Reporting

Maintain accurate records of ICT assets, support activities, and equipment status.

Prepare periodic reports on support requests, recurring issues, and equipment needs.

Grade 12

Diploma or Certificate in Information Technology, Computer Science, Information Systems, or a related field.

Relevant professional certifications (e.g., CompTIA A+, Network+, Microsoft certifications) will be an added advantage.

At least 2 - 3 years' experience in an IT support or helpdesk environment.

Experience supporting end users in a school or educational environment will be an added advantage.

Valid driver's License

Questions about this role

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