Assistant Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Assistant Account Manager to join our growing team in Alpharetta, GA!

The Assistant Account Manager will be responsible for managing a book of assigned accounts, providing exceptional client service, processing policy changes and renewals, and supporting daily insurance operations to ensure timely and accurate account management. This role also assists with certificates of insurance, loss runs, invoicing, policy delivery, and cross-selling opportunities while maintaining compliance with company standards and industry regulations.

How You Will Contribute:

Manage a book of assigned accounts

Attend any required training sessions and courses to pursue insurance designations

Process certificates of insurance for the team

Scan and attach all mail/correspondence in AMS for the team that were not processed by the operations team

Respond to client emails and phone calls as assigned

Order loss runs

Copy and assemble proposals

Address policy change requests by processing endorsements

Check policies ensure each policy is delivered to the client within 30 days of receipt

Review and verify renewals and issue invoices

Increase revenue by crossing selling and writing new business

Foster and seek relationships with teammates across all levels of Brown & Brown

Ensure compliance with government agencies and corporate policies and procedures

Attend training sessions, courses, etc. to maintain up-to-date skills

Other duties as needed

Licenses & Certifications:

Active P&C license, or obtain within 90 days, required

Skills & Experience to be Successful:

1+ years’ experience in Property & Casualty insurance, required

Proficiency in Microsoft Office 365, required

Exceptional customer service and interpersonal skills, required

Bachelor’s Degree, preferred

Experience with AMS360 or ImageRight or insurer websites, a plus

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement

Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services

Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

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