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Outlet Manager - Thai Cuisine

Hyatt

Dubai, AEonsitePosted Aug 6, 2026
Posting intelligenceActively listed

About the role

Summary

The role is responsible for overseeing the daily operations of the hotel's Thai restaurant, ensuring exceptional guest experiences, outstanding service standards, and strong financial performance. This role leads and motivates the outlet team to deliver authentic Thai hospitality while maintaining the highest levels of quality, efficiency, and operational excellence in line with the hotel's brand standards. The Thai Outlet Manager is also responsible for driving revenue, controlling costs, enhancing guest satisfaction, and working closely with the culinary team to create memorable dining experiences that strengthen the outlet's reputation and profitability.

Main Duties:

Manage all restaurant operations to ensure efficient and profitable performance

Deliver exceptional guest service and maintain high customer satisfaction

Lead, motivate and develop restaurant management and service teams

Develop staffing plans, schedules and workforce requirements

Monitor sales performance, budgets, beverage cost, labor/operation cost and profitability,

Ensure compliance with company policies, food safety, hygiene

Review operational performance and implement continuous improvements

Monitor inventory, purchasing and cost control measures.

Oversee cash management, revenue reconciliation and financial reporting

Handle guest complaints and ensure effective service recovery

Coordinate with other departments

Support marketing initiatives, promotions, and business development activities

Conduct regular staff training and performance evaluations

Ensure proper maintenance of restaurant facilities and equipment

Perform other duties assigned by Management.

Qualifications

Diploma in Hospitality Management

Minimum 6–8 years of restaurant experience

Minimum 2 years in a management role

Pre-Opening Experience is a plus

Strong knowledge of restaurant financial management and cost control

Excellent leadership, coaching, and team development skills

Strong customer service and problem-solving abilities

Knowledge of food safety, hygiene, and operational compliance

Excellent communication, planning, and organizational skills.

Questions about this role

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