Service Center Supply Chain Planning Analyst

Your tasks

The Service Center SCP Analyst is responsible for standardized back-office support for Supply Management Americas through recurring analytics and structured process execution. The role supports reliable service delivery and increased business continuity by taking over documented, repeatable activities while decision-making, prioritization and stakeholder communication remain with Supply Management Americas Ft. Mill.

The position may also support adjacent supply chain functions based on business needs and service catalog maturity.

Key Responsibilities

Dashboarding & reporting

Maintain & refresh dashboard applications

Troubleshoot any data flow issues leading to dashboard refresh errors

Perform punch list improvements

Master Data Support

Support maintenance of systems to enable reliable planning outputs

Execute Standardized data checks through predefined criteria

Maintain planning parameters according to documented procedures

Escalate parameter exceptions for further troubleshooting & decision

Routine analytics

Maintain Supply Management scorecard

Refresh backorder report

Run documented un-confirmation checklists and escalate exceptions

Ensure timely and consistent delivery of other routine analytics as directed

Service Delivery Execution

Execute assigned recurring activities according to documented procedures

Monitor completion of scheduled tasks and reports

Escalate exceptions outside documented procedures

Standardization & Process Improvement

Identify repetitive manual activities

Support process cleanup & standardization

Contribute to reporting improvement activities for recurring tasks

Documentation and service catalog

Maintain documentation of work instructions

Contribute to the creation of a service catalog

Your profile

Bachelor’s degree in Data Analytics, Industrial Engineering, or related degree

3-5 years of work experience

Strong attention to detail in repetitive transactional & analytical work. Comfortable working within defined governance and service delivery expectations

Knowledge in Microsoft PowerBI dashboards (maintenance and updating) for large-scale datasets, incl. DAX & Power Query; basic PowerBI report enhancements; maintain reporting & analysis tools in Microsoft Excel leveraging Analysis for Office (SCORE datalake)

Exposure to Supply Chain Analytics, reporting, dashboard maintenance and/or shared-services process execution is preferred.

Effective cross-cultural collaboration in a global environment across time zones

Proficient level of English is required

Willing to work on a night‑shift schedules, depending on business needs.

Hybrid work setup.

Our offer

Hybrid work setup

HMO upon hire

Values-based culture

Learning Opportunities

Ready to drive with Continental? Take the first step and fill in the online application.

Ready to drive with Continental? Take the first step and fill in the online application.

About us

Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end customers worldwide. Founded in 1871, the company generated sales of €19.7 billion in 2025, and the Continental team is made up of 92,653 employees at 336 locations for production, research and development, and administration in 54 countries and markets.

Today, we are one of the world’s key suppliers for mobility. With the experience we have gained over 150 years and our expertise across the company, we will continue to set the technological benchmark and play a leading role in shaping the transformation in the automotive industry.

Continental Tires Manila Business Services Inc., an entity under the Continental group of companies, headquartered in Hannover, Germany, is a strategic shared services center offering centralized, standardized, and technology-enabled business support. It will perform back-office support services and business process outsource services such as, human resources, finance and accounting, procurement and supply chain administration, customer service, master data, compliance management and information technology, to its foreign operating entities situated outside of the Philippines, through knowledge-based and computer-enabled technology. We collaborate with partners to deliver high-quality, end-to-end solutions that drive growth and transformation.

Keyfacts

Job ID

REF98598A

Location

Taguig

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Leadership level

Leading Self

Job flexibility

Hybrid Job

Legal Entity

Continental Tires Manila Business Services Inc.