AM-Mother Hub Operations

Position Title:AM-Mother Hub Operations

Position Type: Regular - Full-Time

Requisition ID: 40453

[AM – Mother Hub Operations]

[Mehsana]

In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.

About the role.

The role is responsible for leading smooth dispatch/movement between MDC to RDCs including Order-to-Delivery of customer’s orders/POs for FS RT QSR KA, MT Ecom DTLs, exports Etc, ensuring high Fill rate vs forecast at RDCs vs daily dispatch plan and customer service levels and operational ex MDC. This role oversees vendor coordination, drives compliance through audits, best warehousing practices in MDC as per SOPs, and ensures smooth primary & customer’s dispatches by proactively identifying risks related to storage and transportation. The key focus on adherence to Supply Chain SOPs/ contracted KPI of vendor to ensure seamless, safe, and efficient operations across MDC and timely customer and RDCs dispatches and capacity planning.

What you’ll be doing.

Responsible for implementation and execution of seamless movement between MDC to RDCs movement and dispatch planning basis FEFO from respective MDC and Customer Service for QSR/MT/ECOM/KA/RT etc, logistics and supply chain practices.

Timely inwards to ensure product availability and faster rotation of vehicles.

Leading and capacity planning with a peak volume during stock buildup time and peak sales time for timely dispatches and offloading with no challenges on space.

Implementing best practices in Distribution and Operations

Order & Dispatch (MDC to RDCs and customer orders) Management and implementation of SCM, Warehouse, Quality, Safety, Compliance and Audit SOPs adherence.

Ensuring efficient and safe day to day operation to be carried out at the MDCs and its efficiency and performance.

Ensuring Safety, Temp compliance and Quality compliances are met and exceeded

Drive secondary distribution planning for cost efficient operations for Gujrat and MP ex Indore and DTLs.

SCA initiatives at the MDCs operation

Providing critical analysis, inputs and working to support management decisions including Storage budgeting.

Provide MDC & secondary cost & SCM KPI MIS.

Provide with Storage partner performance with regular reviews and feedback vs contracted SOPs and SLA.

Ensure all the Mccain SOPs are adhered.

Dedicated KM analysis, pallet reconciliation, SAP Vs Vendor book to book sign off and stock count.

Timely blocking of non-saleable stocks in SAP and Vendor system and its disposal as per procedure and remove stocks form SAP and vendor books including sign offs.

Responsible for Vendor relationship and clearance of payments and submission of timely NDCs

Manage The KPI’s:

Set Work and KPI for MDC team including training to staff and vendor team.

Ensure set targets are achieved against KPI’s.

Keeps stakeholder up to date with any changes to company procedures or policy.

Monthly & Annual performance review of MDC Team.

Ensure Capacity Availability

Engage with Storage and Transport Partners for required capacity in place for all the required movement between MDC to RDC and customer order execution.

Run the MDC Consolidation and capacity Model at regular frequency to optimize cost and seamless movement and decreasing TAT for faster movement.

Ensure compliance with all statutory requirements and McCain policies and systems

Monitoring and implementing timely statutory compliance of GST (IRN/EWB) FSSAI and other laws

Legal Compliances to all relevant legal requirements

Vendor Contract Management with procurement team and its validation, bills surveillance vs contract.

Timely CN booking of Customers.

SOC closures.

POD Management and its record keeping.

Compliance with McCain policies and systems

Compliance with Human & Food safety standards

Compliance of Supplier Code of Conduct within Vendors and Contractors

Safety & Quality

Conduct safety training for all team members and vendors.

Make sure safety procedures and equipment are used.

Ensure that food safety and hygiene standards are followed at all times.

Report and act on near-miss incidents, good catches.

Temp Compliance of MDCs for inward & outward and work with stakeholders to close gaps.

Work with factory on cartoon quality to avoid any market complaint.

Relationship Management

Work as part of the SC team to share ideas and improve operation, in line with quality standards requirements.

Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance and seamless operations at MDCs and timely stock availability and inwards.

Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the SC strategy.

Communication with other departments (Factory/sales/finance/Vendor, customers and other service providers for seamless operations.

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

What you’ll need to be successful.

Masters / Bachelor’s degree in Supply Chain, International Business, Logistics, or related field

Over 5 years’ experience in international logistics, trade compliance, or global supply chain operations.

Excellent stakeholder and vendor management skills

Strong understanding of supply chain networks and international shipping

High attention to detail and compliance rigor

Ability to lead cross-functional projects and manage change

Data-driven decision-making and continuous improvement mindset

Ability to perform under pressure and manage multiple priorities

About the team.

Position reports into Sr. Manager – Secondary Logistics & MDC Operations.

About McCain.

Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.

Leadership principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

Our purpose is grounded in building meaningful relationships. We’re big believers in the power of working together in person - it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.