Product Manager Intern, Traffic & Content - Shop Chatbot (Fall 2026)

Department Product Management

LevelInternship

LocationSingapore

The Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

About the Team:

Shopee will be prioritizing applicants who have a current right to work in Singapore, and do not require Shopee sponsorship of a visa. The minimum internship commitment period required is 3 months, and students who are available for 6 months would be preferred.

Kindly note that you can only be considered in one recruitment process at a time within Sea Group and will be considered for jobs in the order that you have applied.

At Shopee, the Shop Chatbot team builds intelligent chatbot solutions that power diverse user experiences across the platform. From enhancing seller-buyer interactions to driving engagement through video and livestream content, our team is at the forefront of integrating AI to optimize operational efficiency and enrich the e-commerce journey. Join us as we explore new frontiers in conversational AI and content intelligence to shape the future of shopping.

Job Description:

Support the end-to-end development of chatbot features by contributing to idea generation, prioritization, and product analysis, while helping track post-launch performance through data insights.

Assist in conducting market and competitor research to uncover trends and opportunities that inform product strategy and planning.

Collaborate with cross-functional teams - including product managers, engineers, designers, and analysts - to ensure smooth project execution and clear communication.

Work with data science and engineering teams to explore the use of LLM and AI models for improving chatbot interactions, recommendations, and user targeting.

Requirements:

Currently pursuing Bachelor's degree in Business Analytics, Computer Science, Information System, Mathematics or equivalent

Comfortable working with data using SQL or other analytical tools.

Strong ownership, bias towards actions, get things done independently

Analytical and quantitative reasoning

Good critical thinking and data-based decision-making skills

Adaptable and open minded, able to thrive in dynamic environments

Experience in using data science and machine learning to solve problems is preferred

Prior product management experience or domain knowledge in one or more of the following areas is preferred: Chatbot technology, recommendation