Lead AI Platform Engineer

Role Summary

The Lead AI Platform Engineer is a hands‑on technical contributor responsible for designing, developing, and integrating Generative AI–enabled capabilities within M&T Bank’s secure, governed enterprise environment. This role combines strong software engineering fundamentals with applied GenAI experience and partners closely with product, architecture, and engineering teams to deliver scalable, reliable, and responsible AI solutions.

Key Responsibilities

Design, develop, and support GenAI‑enabled features including AI‑assisted coding, documentation, testing, analysis, and workflow automation

Implement and maintain retrieval‑augmented generation (RAG) solutions, including data ingestion, embeddings, vector stores, and search pipelines

Design and build agent‑based and tool‑invoking GenAI workflows, including multi‑step LLM interactions using approved enterprise platforms

Develop and integrate APIs and backend services connecting LLMs to internal systems and approved third‑party tools

Lead prompt design, testing, and iteration to improve output quality, relevance, and safety

Participate in model testing, evaluation, and performance analysis using established enterprise frameworks

Contribute hands‑on development using modern languages and frameworks (e.g., Java, Python, C#)

Collaborate with Product Managers, Architects, and Engineers to translate requirements into technical solutions

Provide technical guidance and mentoring to less experienced engineers

Follow and promote M&T Bank SDLC, security, and responsible AI standards

Required Qualifications

Associate’s degree and a minimum of 7 years’ systems analysis and/or application development work experience or Bachelor's degree and a minimum of 5 years' systems analysis and/or application development work experience. In lieu of a degree, a combined minimum of 9 year’s education and/or relevant work experience, including a minimum of 5 years’ system analysis and/or application development work experience.

Strong foundation in software engineering principles, data structures, and algorithms

Hands‑on experience with Java, Python, or C# in production environments

Experience with RESTful APIs, API‑driven development, and Git‑based version control

Working knowledge of machine learning and large language model (LLM) fundamentals

Experience working within enterprise SDLC, security, and compliance standards

Preferred Qualifications

Experience implementing Generative AI solutions in enterprise or regulated environments

Hands‑on experience with RAG architectures, embeddings, and vector databases

Familiarity with Transformer‑based models, attention mechanisms, and tokenization

Experience with Microsoft Azure, including Azure‑based AI services and GenAI platforms

Exposure to CI/CD pipelines, DevOps tooling, and automated testing

Understanding of responsible AI, data privacy, and model governance principles

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $116,400.00 - $194,000.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America