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Technical Support Engineer

Five9

Chennai, INonsitePosted Jun 23, 2026
Posting intelligenceListed a while

Skills

aws

About the role

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Qualifications & Skills

Understand omni channel communication technologies and their role in the contact center

2+ years of experience as a product support engineer

Good listening and comprehension skills

Quick on your feet while consultatively working with the end customer to implement the solution

A natural ability to dig in and resolve technical issues in structured manner

Have a commitment to excellence in taking care of our customers and expect the same from others

Windows operating systems, MS SQL, IIS

Hands-on experience on log analysis and troubleshooting

Familiarity with IP Networking, SQL, REST APIs, and Linux

Experience working with one or more contact center software suites such as Cisco UCCE, Amazon Connect, NICE inContact, Twilio, Avaya, or Genesys

Previous experience with outbound contact center products is a plus.

Key Skills

Contact Center Outbound

API

Linux

SQL

AWS

Work mode: Work from office

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Questions about this role

Click "Apply with AI Applyd" above and you are done. Your resume is rewritten for this advert, the screening questions are answered, and it is submitted on Five9's own hiring system. No retyping your history, no fourteen tabs, no evening lost.

Compensation for Support Engineer roles in India varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Support Engineer hub for India medians across recent openings.

You never touch the form - the application is filled and submitted for you on Five9's own hiring system. It is not marked sent when we press submit. It is marked sent when a confirmation from their system arrives at the address we apply with, and your dashboard shows which stage each application is at until then.

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