Manager, VM Operations (Own Retail)

MANAGER, VM OPERATIONS (OWN RETAIL)

ROLE OVERVIEW

The

VISUAL MERCHANDISING OPERATIONS (OR)

role is responsible for managing the

ENTIRE BACKEND, OPERATIONAL, AND COORDINATION LAYER OF VISUAL MERCHANDISING

. This position ensures seamless planning, execution support, governance, and reporting for all VM initiatives across all Own Retail stores.

The role acts as the

BRIDGE BETWEEN CREATIVE VM TEAMS, STORES, VENDORS, MERCHANDISING AND RETAIL OPERATIONS

, ensuring timelines, budgets, and standards are met efficiently.

KEY RESPONSIBILITIES

1. VM PLANNING & EXECUTION SUPPORT

Support annual, seasonal, and campaign-based VM planning across formats.

Own

VM CALENDARS

, rollout trackers, store-wise implementation schedules, and execution readiness

Coordinate VM rollouts across regions and ensure timely execution at store level with the regional VM execution team.

Track VM implementation status and flag risks or delays proactively

2. BACKEND OPERATIONS & PROCESS MANAGEMENT

Own all

VM BACKEND WORKFLOWS

, SOPs, and documentation

Ensure VM guidelines, planograms, and toolkits are accurately shared with VM execution teams

Maintain centralized repositories for VM assets, manuals, and execution guides

Standardize VM processes to improve operational efficiency and scalability

3. VENDOR & PARTNER MANAGEMENT

Coordinate with VM vendors for fabrication, printing, installation, and logistics

Manage vendor timelines, POs, invoices, and delivery schedules in collaboration with procurement/finance

Track vendor performance, costs, and service quality

Support vendor onboarding and compliance processes

4. BUDGETING & COMMERCIAL CONTROL

Support VM budget planning, tracking, and cost control

Monitor spend against approved budgets and highlight variances

Raise POs, track invoices, and ensure timely closure of commercial processes

Create cost efficiency reports and recommendations for optimization

5. DATA, REPORTING & GOVERNANCE

Act as the single point of contact for

STORE VM OPERATIONS QUERIES

Support troubleshooting during VM rollout and post-installation

Capture store feedback and execution challenges for improvement

Track VM execution KPIs (coverage, compliance, timelines, costs)

Compile VM performance dashboards and post-campaign reports

Maintain audit and compliance trackers for VM execution

Support leadership with insights on execution quality and process gaps

7. CROSS-FUNCTIONAL COLLABORATION

Work closely with

VM execution team

VM planning teams

Retail Operations

Merchandising

Ensure alignment between creative intent and operational feasibility

SKILLS & COMPETENCIES

8-10 years of experience

CORE SKILLS

Strong operational and project management skills

High attention to detail and execution discipline

Excellent coordination and stakeholder management ability

Strong MS Excel / Powerpoint / Adobe skills(trackers, budgets, reports)/

Familiarity with PO, invoicing, and commercial processes

BEHAVIOURAL COMPETENCIES

Structured and process-oriented mindset

Strong follow-up and ownership mindset

Ability to manage multiple timelines and stakeholders

Solutions-oriented and execution-focused

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.

– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –

BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.

JOB TITLE:

Manager, VM Operations (Own Retail)

BRAND:

LOCATION:

Gurgaon

TEAM:

Retail

STATE:

HR

COUNTRY/REGION:

IN

CONTRACT TYPE:

Full time

NUMBER:

547659

DATE:

Aug 3, 2026