Head of IT

Ergo are seeking a Head of IT for an exciting opportunity with a long-term client in South Dublin seeking an experienced professional who can combine strategic leadership with hands-on delivery.

This is a permanent position that will suit a hands-on IT Manager with a background in Applications, M365 collaboration tools, cloud implementation, IT Security and process automation.

You should also have experience leading Service Desk teams, budgeting and representing the IT function at C-suite.

This is a hybrid position with strong salary and package (bonus, pension etc.)

What will you do?

Provide strategic technology leadership as a member of the Senior Management Team

Build and lead a high-performing IT team of 10 professionals, creating a culture of service excellence, accountability and proactive business partnering.

Own and manage the annual IT operating budget of approximately €2 million.

Manage key technology suppliers and service providers, ensuring high-quality service delivery and value for money.

Own the delivery, support and continuous improvement of the company's business applications, including SAP, SAP CRM, SAP Succes Factors, Microsoft 365, Power Platform, QlikView and Esker.

Ensure the availability, performance and security of all IT infrastructure (Microsoft Azure), networks, end-user computing and service desk operations.

Maintain and continuously improve the organisation's cyber security, governance and compliance framework.

Establish and operate a project and improvement delivery governance framework.

Establish a culture of continuous improvement across business systems, delivering regular enhancements that create measurable business value.

Lead the delivery of major technology projects from inception through to successful implementation.

Support the company's acquisition strategy by conducting IT due diligence and leading post-acquisition systems integration.

Champion innovation by identifying and implementing emerging technologies, including Artificial Intelligence, that improve business performance.

Develop and execute the organisation's AI strategy and innovation framework.

What do you need?

IT leadership with a strong track record in operations and programme delivery.

Commercially astute, with experience managing budgets, suppliers and contracts.

Deep expertise in one or more technology disciplines (Software Dev, Infra / Cloud Support, IT Security, etc.), supported by broad IT knowledge.

Strong understanding of cyber security, governance and modern workplace technologies.

Experience managing costs, operations and compliance infrastructure deployed to Microsoft Azure

Experience implementing, supporting or managing SAP or other major ERP environments.

Hands on experience with Microsoft Power Platform (Automate, Apps or BI) an advantage

Experience delivering AI-enabled business solutions highly desirable

Experience supporting business acquisitions and systems integration highly desirable

Apply today for more information.