Sales Support Specialist

The Sales Support will be responsible for providing the sales team with routine administrative support and enhances the efficiency of the sales process between Sartorius and it's customers. The holder of this position supports the internal sales team to run reports and simple analysis for sales team to be aware the sales situation and the status of customer.

Grow with us – Your Responsibilities

Prepare and maintain customer quotations by creating, updating, and coordinating offers in CRM, SAP, and related tools to ensure accurate, timely, and compliant offer preparation

Maintain pricing conditions, discounts, contractual terms, customer master data, and standard sales reporting in CRM, SAP, and BI tools to support data quality, performance visibility, and operational decision-making

Process incoming sales leads and customer requests by assigning, documenting, and tracking activities within CRM systems to ensure timely follow-up and transparent request handling

Coordinate RFIs, RFQs, and customer questionnaires by gathering stakeholder input and consolidating responses to support complete and on-time customer submissions

Support demo handling activities by coordinating scheduling, shipment, returns, and documentation to ensure efficient utilization and traceability of demo assets

Coordinate requests for sales literature, samples, and technical documentation by liaising with internal stakeholders and tracking fulfillment to support sales activities and customer engagement

What will convince us- Qualification & Skills:

Complete vocational training in a commercial or related field, ideally combined with initial experience in sales support, commercial operations, or customer service

Demonstrate an understanding of sales processes, pricing logic, and quotation management

Utilize CRM, SAP, and sales enablement tools effectively in a business environment

Apply a structured and detail-oriented approach while maintaining strong coordination and communication practices

Collaborate effectively with regional sales teams and cross-functional stakeholders

Communicate fluently in English

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers