Senior Data Analyst

Our Mission and Opportunity

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company https://www.forbes.com/lists/cloud100/a, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles https://mybrightwheel.com/about/ in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

Who You Are

You are a highly analytical and technically proficient Senior Data Analyst with a proven track record of using data to improve customer success and drive revenue expansion, informing decision-making in a fast-paced, high-growth environment. As a natural problem-solver, you excel at translating complex data into clear, actionable insights for both technical and non-technical stakeholders.

You've played a key role supporting a Post-Sales or Ecommerce analytics function at a prior company — ideally with subscription, ecommerce, product, or retention data — with a proven ability to translate data into actionable insights and leverage AI to drive business outcomes.

What You’ll Do

- You are primarily responsible for Education (Experience Curriculum) analytics — driving GTM insights, retention, and financial analysis for our curriculum subscription/ecommerce business — while helping optimize the broader customer journey across Post-Sales.

- Meet regularly with Education stakeholders to deeply understand their data needs and translate metrics and analyses into actionable recommendations that drive business impact.

- Develop and maintain core Education and Post-Sales data models and pipelines using SQL and dbt — including subscription/ecommerce data — to ensure data accuracy and reliability for all reports.

- Build, automate, and maintain dashboards and reports in our BI tools (Sigma + Tableau) to track key Education retention, GTM insights, and customer-health KPIs for the Education and leadership teams.

- Own and maintain weekly business review (WBR) source files and underlying pipelines, ensuring business leaders receive validated, goal-aligned reports.

What You’ve Done:

- 2–4 years of experience in data analytics, business intelligence, or a relevant technical role — preferably with subscription, ecommerce, or other Post-Sales domain experience.

- Advanced proficiency in core technical analytics, including SQL (writing complex queries and manipulating data), Data Transformation (maintaining data models with tools like dbt), and Business Intelligence/Visualization with tools like Sigma or Tableau.

- Demonstrated experience in creating and maintaining data models and pipelines that served as the single source of truth for Post-Sales reporting.

- A history of building and owning a suite of dashboards and reports in a BI tool, consistently delivering valuable insights to business stakeholders.

- Excellent communication skills for stakeholder management, including acting as a trusted consultant and effectively translating technical information for all levels of an organization.

- Demonstrated fluency using AI to fundamentally change how you work — not just to speed up tasks, but to automate routine workflows, accelerate analyses, and build reusable tools and data infrastructure.

- Bonus: Experience with Salesforce.

This role must be available for work during standard US working hours (any 8-hour shift from 9am EST - 8pm EST).

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