Shop Assistant
About the role
Job Summary
You will support daily operations at our gaming centers by assisting customers, operating cashier and booking systems, maintaining a clean environment, explaining games and equipment, and ensuring proper use of gaming facilities for an enjoyable customer experience.
Responsibilities
Greet and assist customers by responding accurately to basic enquiries to enhance their experience
Operate cashier, booking, and payment systems efficiently to process transactions and reservations
Maintain cleanliness, tidiness, and organization of the shop to ensure a welcoming environment
Explain game rules and equipment usage clearly to customers to facilitate proper play
Monitor and ensure customers use gaming equipment correctly to prevent damage and ensure safety
Support daily shop operations by performing assigned tasks to maintain smooth business flow
Preferred competencies and qualifications
Demonstrate a friendly and polite attitude to foster positive customer interactions
Show responsibility and punctuality to support reliable shop operations
Communicate effectively in English to assist customers and team members
Previous experience in retail or customer service is advantageous but not required; training will be provided
Questions about this role
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