Manager - Administration (NGO / NPO)
About the role
Job Title: Manager General – Administration
Location: New Delhi
Industry: NGO / Non-profit
About the role
As a Manager General Administration, you will play a pivotal role in ensuring the efficient and effective operation of the organization’s administrative functions, with responsibilities encompassing travel management, office management, inventory management, budget control, vendor management, and more. Your meticulous attention to detail, organizational skills, and ability to multitask will be crucial to your success in this role.
Role and Responsibilities
Travel & Logistics:
Coordinate all employee and guest travel (domestic/international): bookings, vendors, compliance, and payments.
Facility Management:
Manage daily office operations: hygiene, maintenance, catering, staff welfare, and safety protocols (including contracts and space).
Organize office events, training logistics, and administrative process flows.
Procurement & Inventory Control:
Manage vendor sourcing, onboarding (as per policy), and procurement for office supplies/services.
Oversee inventory levels, storage, quality, and maintain related records (stock & billing).
Vendor & Bill Management:
Manage vendor contracts (negotiation, compliance - legal/organizational).
Process vendor payments, resolve billing issues and conduct market reviews.
Petty Cash & Budget Oversight:
Manage petty cash (reimbursements, tracking).
Support Finance with admin budget preparation, monitoring, and record-keeping.
Records & Communication Management:
Maintain organized filing systems (physical/digital), manage document flow (indexing, courier, postal).
Draft administrative communications, reports, and facilitate internal information sharing
Assets & IT Coordination:
Maintain asset register, coordinate procurement and repairs.
Liaise with IT vendors for hardware, software, biometrics, and ID card support.
HR & Executive Support:
Provide administrative support for HR functions (attendance, leave, onboarding, interviews, events).
Offer logistical and communication support to leadership as needed.
Security & Access Control:
Manage office security infrastructure (CCTV, access control, keys).
Ensure general office safety and security awareness.
Compliance & Government Liaison:
Coordinate with relevant authorities (transport, police, licensing) as required.
Ensure compliance across vendor agreements, office operations, and safety regulations.
Business Continuity Planning (BCP):
Support the planning and implementation of BCP measures.
Academic Qualifications
Bachelor's degree in any discipline from a recognized university.
Professional Experience
Minimum 12 years of proven experience in admin management, vendor management, office management or similar roles.
Personal Characteristics
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Proficiency in MS Office and relevant software.
Attention to detail and problem-solving skills.
Action oriented with ownership and accountability.
Hands on approach, Solutions-oriented; strong problem solver.
Ability to work across teams.
Direct, clear, and concise communicator.
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Pay: ₹1,200,000.00 - ₹1,400,000.00 per year
Work Location: In person
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