Staff Technical Recruiter

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

About the Team

Decagon’s Talent team partners directly with company leadership to shape org design, define what exceptional looks like, and hire the people who will shape our future. We’re Gen AI-native and constantly pushing the boundaries of how Talent teams operate - moving fast, solving hard problems, and playing a critical role in building a world-class organization.

About the Role

Decagon is rapidly scaling our team and looking for highly capable Recruiters to fuel this growth. As a Technical Recruiter, you’ll have ownership and autonomy in partnering closely with company leaders and building world class teams. This role is for someone who is a builder at heart and driven to create outsized impact.

In this role, you will

- Partner with company leaders and Co-Founders to build our Engineering teams

- Think outside of the box to engage with and close top talent

- Build and optimize interview processes for speed and efficiency

- Operate with a one team mindset in meeting bold team wide hiring goals

Your background looks something like this

- Have 8+ years of experience in a full-cycle recruiting role

- You’ve built and scaled top talent teams in competitive markets

- An effective communicator and adept at building strong partnerships with stakeholders and candidates alike

- You’re comfortable navigating ambiguity and a fast paced environment

Even better if you have

- Bring deep knowledge of the AI talent landscape and a network of top-tier candidates

- Use data proactively to unblock hiring challenges and inform decision-making

- Have a sharp eye for talent and a clear philosophy on what separates the exceptional from the great

Compensation

$180k - $240k + equity

Benefits

We proudly offer the following benefits for our full-time employees:

- Medical, Dental, and Vision benefits for you and your family

- Life Insurance and Disability Benefits

- Retirement Plan (e.g., 401K, pension)

- Parental Leave

- Fertility and family building benefits through Carrot

- Monthly stipend to support your wellness, lifestyle, and work-life balance

- Daily lunches and snacks in the office to keep you at your best

- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.