Administration Officer

Administration Officer

Are you motivated and passionate Administration Officer looking to step into a rewarding career opportunity?

Full-time opportunity

Continuous professional development, education & support provided

Deliver outstanding patient care within a dedicated team

Inclusive, values‑led workplace

About the role:

The Melbourne Clinic is seeking an experienced Administration Officer to join our consulting suites team for an immediate start You will join a friendly team of professionals who pride themselves on offering outstanding service and high- quality care to all patients. This is a great role for experienced and patient care-focused individuals who want to achieve a dynamic career in healthcare.

About us:

The Melbourne Clinic, situated in Richmond, Victoria, is Australia’s largest private mental health service, providing a variety of recovery focussed inpatient and outpatient programs that are tailored to meet the needs of people with a range of mental health conditions. The Melbourne Clinic is an inclusive and diverse workplace welcoming of all patients, staff, and visitors regardless of ethnicity, religion, age, neurodiversity, gender identity, or sexuality. We are committed to providing our staff with a structured induction and orientation, and opportunities for ongoing training and professional development. We value individuality and embrace people with differing experiences, knowledge, and skills with the intention of building a thriving, professional working environment that is both nurturing and safe.

Key responsibilities:

Support doctors with day-to-day administrative tasks

Manage a busy reception desk

Manage phone and email enquiries with a friendly and professional manner

Organise appointments, reschedule, reminder SMS confirming booking

Bill patients and process Medicare claims

Maintain accurate and effective record management systems including preparation of medical records

Liaise with different departments within the hospital, other GP clinics and hospitals

Accurate computer data entry

Essential Criteria:

Experience (2-3 years) in healthcare with exceptional customer service skills

Excellent interpersonal and communication skills

Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment

Strong attention to detail

Be able to work independently and within a multidisciplinary team environment

Exceptional computer skills - MS Office (Outlook, Word, and Excel)

Zedmed experience (desired)

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

You'll also benefit from:

Flexibility to work across one or multiple hospitals across our network

Discounted health insurance (non-casuals only)

Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Applications close: 14th August 2026

To apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to Irene Tsimiklis, Consulting Suite Manager, Irene.Tsimiklis@healthscope.com.au

Please include a cover letter and your CV along with the contact details of 2 professional referees.

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.

Healthscope has been made aware of recruitment scams involving individuals falsely claiming to represent Healthscope. Please note that Healthscope will never request payment from candidates.

Any request for payment is fraudulent.

Visit ScamWatch for more information on recruitment scams.