Principal AI Product Manager

We're looking for a Principal AI Product Manager who's equal parts strategist, builder, and

visionary- someone who wants to shape the future of AI in customer experience. In this role,

you'll lead the development of our Voice AI platform and its go-to-market strategy.

This is a high-ownership role and an opportunity to define product strategy, scale

infrastructure, and empower developers and businesses to build with SquadStack's AI

capabilities.

What you'll be doing:

Product Strategy & Vision

● Define and lead the roadmap for our Voice AI platform, aligning product

initiatives with the company vision.

● Work with leadership to translate abstract ideas into product strategy and

modular platform offerings.

● Stay ahead of trends in LLMs, agentic workflows, voice AI, and platform

ecosystems.

Product Development & Execution

● Collaborate with engineering, design, and data science to ship

high-quality, high-leverage products.

● Translate user needs into APIs, SDKs, and platform components that

external teams can build on.

● Lead the product lifecycle end to end, from problem discovery to

post-launch iteration.

Go-to-Market & Ecosystem Building

● Design a thoughtful GTM strategy with business teams: pricing,

positioning, self-serve onboarding, and documentation.

● Work closely with sales, marketing, and success to drive adoption across

enterprises and SMEs.

● Gather feedback from early adopters, devs, and internal users to iterate

fast.

Stakeholder Management

● Serve as the product bridge across internal teams (infra, sales, CX ops).

● Evangelise platform thinking across the company, driving clarity on where

we build vs expose.

What We Want:

Required

● Minimum 8 years of product management experience in SaaS, AI/ML, or

platform products, with a track record of owning complex, customer-facing

products end to end.

● Ex-engineers or Technical/ Data Background (but now product-focused)

● Understand AI native or workflow orchestration products

● A bias toward being in the product: you read traces, write prompts, test

agent flows, and demo the work yourself.

● Can marry infra thinking with product-led GTM, and build for both

enterprise and SME/long tail devs

● Clear, compelling communication; can explain complex concepts to both

engineers and execs.

Preferred

● You've worked in adjacent spaces like CCaaS, CPaaS, CRM, sales

engagement, or conversation intelligence and understand how reps,

managers, and ops teams actually work.

● You have founder instincts; you've operated lean, made fast calls, and

owned the outcome.

● Exposure to LLM tooling, voice AI, or agentic workflows.

Logistics

● Compensation: Competitive!

● Joining: ASAP!

● Location: Noida

Why join us?

● Build at the cutting edge of AI & CX

● Work with a high-context team that values speed, clarity, and ambition.

● Influence not just product, but company direction; PMs become revenue

drivers at our org

● Competitive salary, ESOPs, and the opportunity to own a large surface

area of impact.

Please Note

SquadStack.ai is committed to a diverse and inclusive workplace. SquadStack .ai is

national origin, gender, gender identity, sexual orientation, protected veteran status,

disability, age, or other legally protected status.

Pay: ₹1,094,140.95 - ₹2,717,535.59 per year

Work Location: In person