Inhouse Consultant – Order to Cash (F/M)
Skills
About the role
We are looking for a Inhouse Consultant – Order to Cash (F/M) in Mohamdia.
As Inhouse Consultant – you will be a key driver in designing, standardizing, and continuously improving our end-to-end process landscape. You will support internal stakeholders in analyzing and optimizing business processes, contribute to the strategic development of process excellence, and steer high-visibility programs that directly impact company performance. Based in Tunis, you will work closely with global BPM, IT, and Commercial teams to translate business requirements into scalable, system-enabled process solutions — with SAP S/4HANA at the core.
Grow with us - your responsabilities
Own and continuously improve end-to-end Order-to-Cash processes, from opportunity management and quoting through order fulfillment, invoicing, and cash collection
Analyze customer-oriented business processes to identify levers for efficiency gains and value creation
Act as the functional bridge between business stakeholders and SAP S/4HANA — translating process requirements into system configurations and functional specifications
Drive process mining initiatives using tools such as Signavio to identify inefficiencies, bottlenecks, and automation opportunities across the O2C cycle
Plan, lead, and control projects within the scope of middle management, including coordination of work packages and functional leadership of project teams
Manage project workstreams independently: scope, timeline, stakeholder communication, risk management, and delivery — ensuring on-time, on-budget, and quality-compliant execution
Support the development and implementation of strategic process optimization roadmaps with clear target orientation
Coordinate and moderate workshops and methodological trainings; coach project partners on BPM standards and best practices
Collaborate with regional and global teams to ensure consistent process adoption and change management
Define and monitor O2C KPIs and dashboards, turning data insights into actionable process decisions
Establish and promote standards for excellent Business Process Management, fostering continuous improvement with a focus on impact and sustainability
What will convince us - your profile
Degree in Business Administration, Business Informatics, or Industrial Engineering
5+ years of experience in Business Process Management, Process Engineering, or a comparable role — ideally in a strategic or consulting environment — with a clear focus on Order-to-Cash or Lead-to-Cash
Deep functional knowledge of SAP S/4HANA in the O2C domain (SD module; ideally also exposure to FI/AR, MM, or CPQ)
Hands-on experience with process mining tools, preferably Signavio
Proven track record in leading cross-functional process improvement and transformation projects
Knowledge of process methodologies such as BPMN, Lean Management, or Six Sigma; project management certifications (PMP, PRINCE2) are an advantage
Strong analytical mindset with the ability to quickly grasp complex interdependencies and steer towards solutions
Confident communicator at all levels — from operational teams to senior management
Experience working in international, matrix organizations
Fluent in English; French or Arabic is a plus
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers
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