Service Delivery Manager Regis-TR

SIX drives the transformation of financial markets.

What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.

Service Delivery Manager Regis-TR

Madrid | Working from home up to 40% | Reference 8148

Do you want to work in a highly dynamic and regulated financial market environment? Are you passionate about software delivery, governance, and operational excellence? Then our REGIS-TR Service Delivery team would like to hear from you.

We are a collaborative and delivery-focused team responsible for ensuring the successful development, delivery, and operation of critical Trade Repository applications. Our mission is to provide reliable, compliant, and high-quality services that support regulatory reporting obligations and business growth.

In this role, you will act as the bridge between Business, Product, IT and Operations teams, ensuring effective governance, delivery execution, and continuous improvement of the application lifecycle. You will work closely with Product Owners, Application IT Managers, Development Teams, Operations, Compliance, Risk, Security and key business stakeholders to deliver value while maintaining the highest quality and regulatory standards

What You Will Do

Lead the governance of the application, ensuring adherence to SDLC standards, quality requirements, and agreed ways of working.

Own release planning and delivery execu

tion in collaboration with Product Owners and development teams, ensuring transparency on scope, timelines, dependencies, and risks.

Monitor delivery performance, define and analyze delivery metrics, and drive continuous improvement initiatives to enhance quality and efficiency.

Support solution implementation and operational excellence activities, ensuring service stability, incident follow-up, and production readiness.

Act as the main business stakeholder for application-related initiatives while ensuring compliance with internal controls, risk management, security, and regulatory requirements.

What You Bring

University degree in Computer Science, Engineering, Information Systems, Business Technology, or a related discipline.

Proven experience in Service Delivery Management, Application Management, Product Delivery, or a similar role within a software development environment.

Strong understanding of Agile methodologies, SDLC governance, backlog management, release planning, and software quality practices.

Experience working with multiple stakeholders across Business, Product, IT, Operations, Risk, Compliance, and Security functions.

Excellent communication, stakeholder management, and problem-solving skills, with the ability to drive delivery in complex and regulated environments.

Fluent in English (written and spoken).

Spanish is considered an advantage.

If you have any questions, check out our FAQ page or call Yuliya Stoyko at +34 917095993.

For this vacancy we only accept direct applications.

Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.

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What We Offer

Flexible Work Models

We trust our employees and offer a work environment that is well-balanced, productive and fosters success.

Personal Development

You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.

Agile Working Methods

Whether through scrum or design thinking,

we solve exciting tasks together in teams.

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