NZ Sales Associate - Standard

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Associate, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.

Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.

Share knowledge and skills to support and train both new and existing team members.

To be successful in this role, you will bring:

A commitment to provide exceptional customer service and unforgettable shopping experience

Self-motivated and willingness in meeting/exceeding sales targets

Ability to listen and use feedback constructively

Demonstrated customer service experience (Retail, hospitality, supermarket retail

Operational Excellence:

Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.

Accurately process transactions, handling various payment methods with efficiency.

Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.

Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.

Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.

Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.

Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.

Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

Part time x2 days a week Sunday and Monday

We would love to meet someone who is

Committed to delivering outstanding customer service.

Passionate about retail and eager to share that enthusiasm.

Excellent communicators with a friendly and approachable demeanour.

Energetic, driven, and determined to complete tasks effectively.

Team players who are reliable and trustworthy.

What's in it for you?

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary

50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance

You are entitled to up to 20 days of annual leave per year based on a 5-day work week.

Generous Colleague Referral Incentive

A stable, successful and supported environment

Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

INDNZ

About Mountain Warehouse

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!