Supervisor, Freight Operations

What you need to succeed as a Freight Operations Supervisor at XPO

Minimum qualifications:

2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment

Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations

Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience

2 years of supervisory experience

LTL industry experience

Positive attitude with the ability to multitask and motivate your team

Exceptional leadership, communication, and administrative skills

About the Freight Operations Supervisor job

What you’ll do on a typical day:

Lead and supervise all aspects of freight operations

Develop and implement strategic work procedures to meet the evolving demands of the department

Evaluate, manage, assign and supervise workloads and tasks

Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions

Ensure production goals are met by managing tonnage, payroll and other administrative functions

Plan hourly employee schedules to meet daily operations goals and lower costs

Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws

Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance

Ensure customer freight is processed, handled, loaded and delivered timely and damage free

Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies

Effectively direct a team to consistently meet or exceed productivity goals

Make recommendations regarding hiring, suspension and termination

Develop and present action plans to improve load average and model compliance

Participate in internal safety and engagement committees

Train employees on safety rules and processes

Monitor and maintain organization within the shift to ensure safety and productivity

Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members

Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist

Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center

Act as a champion of XPO values by demonstrating them and holding your team to the same high standards

Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards

Freight Operations Supervisors are required to:

Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.

Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

Walk and stand for extended periods on a loading dock that is not climate controlled

Work outside in inclement weather

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.