Sales Agent – Truly Birmingham
Skills
About the role
About Truly
Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 20 locations and a team of 200+ professionals.
Why Join Truly Dental?
Work in a modern, technology-driven clinical environment
Join a supportive team where collaboration and learning matter
Be part of a growing international dental group
Opportunity for long-term career development
Make a real impact on patient experience every day
Get a feel for our team and culture before applying:
Website
The Role
The Sales team is the engine that fills our clinics. You'll convert inbound leads into consultations, follow up with prospects, and work shoulder-to-shoulder with Treatment Coordinators and Practice Managers to grow each location. This is telephone-based, KPI-driven sales, but the product is healthcare, so empathy is non-negotiable.
Key Responsibilities
Calling inbound leads and qualifying them
Outbound calls to prospect lists (Outbound role)
Booking consultations and treatment appointments
Tracking pipeline and conversion in CRM
Hitting daily / weekly / monthly KPIs
Following up with no-shows and warm leads
Sharing feedback to Marketing on lead quality
What We're Looking For
2+ years of sales experience (telephone-based / healthcare preferred)
Target-driven mindset and proven track record of hitting KPIs
Empathetic, ethical sales approach (healthcare context)
Strong CRM literacy (HubSpot, Salesforce, etc.)
Excellent English communication
Resilient, coachable, growth mindset
Right to work in Ireland or the UK
Important Details Before Applying
This is a full-time, hybrid role based at our Birmingham location.
Typical working pattern may include early starts or late finishes to cover clinic opening hours; flexibility is required.
The role requires weekend or bank holiday cover depending on operational needs.
Applicants must have the right to work in the country specified in the vacancy.
Ready to join us? Click apply and tell us about yourself.
We review every application and will be in touch within a few business days.
Questions about this role
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