Account Executive, SMB

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Are you interested in developing your sales skills in one of the fastest growing industries in the world? As an Account Executive at Bazaarvoice you will be part of a team whose mission is to run a full sales cycle including: territory management, prospecting, negotiating and closing deals. You will be working with a number of cutting-edge tools and will have best in class market data at your disposal. We provide world-class training to take your sales career to the next level.

Responsibilities and Duties:

Building and maintaining a pipeline of business through email, phone and LinkedIn prospecting

Uncovering and understanding a company’s needs through in-depth discovery and positioning Bazaarvoice’s value according to those specific needs

Demonstrating the value propositions of our products and services via webinars, emails, phone calls, etc.

Positioning a high-ROI solution that will cost the client around $20,000 to $50,000 per year

Confidently lead a sales cycle and collaborate internally to close business.

Required:

At least 1 year of closing experience in a quota carrying role

The ability to drive urgency and be assertive in every step of your process

Exceptional work ethic: Self-motivated with an ability to learn quickly and hold yourself accountable to hitting quota

Resilience: Must be comfortable handling objections, rejection, and hearing “No”, shaking it off, and continuing forward

Motivation: You have a high level of enthusiasm and energy that can be felt on the other end of the line

Coachability: You must be able to listen and take training/feedback with a positive approach and implement it back into your work

Communication: Clearly and concisely communicate, as well as effectively listen with both clients and internal business partners

Nice to Have:

Prior experience using a sales methodology

Experience using SalesForce, Gong Engage, Powerpoint &/or Excel

At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the OTE (on target earnings) for this position to be in the range listed above is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good faith estimate of the expected OTE range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the OTE range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply!

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Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our North America Life Page to meet our regional teams and see what life is like in our local offices.

Commitment to diversity and inclusion

As part of our final selection process, the successful candidate will be required to undergo a routine pre-employment background check. This process is strictly conditional upon your prior written consent.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.