Key Account Manager Italy (Lombardy, Piedmont, Liguria, Valle d’Aosta)

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 7,000 specialists.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.

Responsibilities:

Present and sell company products, services, and solutions to current and potential key clients (Alarm Receiving Centres or security companies)

Prepare action plans and schedules to identify specific sales targets and opportunities

Operate as the lead point of contact for sales matters between the Company and the customers

Proactively assess, clarify, and validate customer needs on an ongoing basis

Prepare and execute sales training presentations

Assist with high-severity issue escalations as needed

Manage account services through quality checks and other follow-up metrics

Develop a trusted advisor relationship

Follow up on sales leads and referrals

Develop and maintain product knowledge

Prepare a variety of status reports, including sales call activities, follow-ups, and adherence to goals and objectives

Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to the appropriate company staff

Coordinate the involvement of company personnel, including Sales Managers, Technical Engineers, Accounting, Logistics, Product Management, etc., in order to meet account performance objectives and customers’ expectations

Participate in marketing events, such as seminars, trade shows, and telemarketing events

Requirements:

Result-oriented with the ability to function in a semi-autonomous environment

Ability to develop and deliver presentations to large groups

Ability to teach, coach, and mentor customer sales personnel in the application of Company products and solutions

Ability to build and maintain long-lasting relationships with clients

Ability to persuade and influence others

Strong interpersonal and communication skills

Ability to communicate the value proposition

Maintain a professional appearance and provide a positive company image to the public

Work requires significant travel to current and potential clients

This requires the possession of a valid driver’s license for employment

Willingness to work a flexible schedule with significant overnight and occasional weekend travel

We offer:

A product that sells itself.

Ambitious tasks and challenges.

A strong and well-coordinated team of professionals.

Opportunity to work with the most recognized security system and develop your career.

A zero bullshit culture.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.