AI Native Product Designer

Who We Are

Building the AI-first frontier enterprise.

We are a global technology consultancy with a trademarked, AI-first approach - Gen-e2. It redefines how enterprises build digital products and transform their organizations with AI. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

We are small enough to care locally, big enough to deliver globally (10 countries, 450+ experts from 50+ nationalities)

We are becoming an agentic organization, adopting the AI-native operating model we bring to our clients.

We are robust and resilient (100% independent, 0 debt, founded 2009)

We are AI-native professionals who invest in what we believe and work as a collective intelligence

We are positive, courageous and deliver at the leading edge.

Your Role

As a Lead Design Ops, you will define, scale, and govern the Design Operations practice across multidisciplinary teams, enabling consistency, efficiency, and high-quality design delivery in a modern AI-first environment.

Define and implement the Design Ops model, including governance, standards, and ownership frameworks

Establish and scale design systems operations across web, mobile, and desktop platforms

Build and maintain design tokens, component libraries, and system architecture for cross-platform consistency

Design and optimize end-to-end workflows, ensuring seamless collaboration between design, product, and engineering

Create and maintain living documentation systems to support scalability and knowledge sharing

Define and manage tooling architecture, integrating platforms such as Figma, Storybook, and AI-powered tools

Leverage AI (Figma AI, Copilot, Cursor) to automate processes and enhance design productivity

Implement Design CI/CD pipelines, enabling continuous integration between design and development

Define and track OKRs and KPIs to measure adoption, efficiency, and design quality

Ensure accessibility standards (WCAG) and design quality benchmarks are consistently met

Act as a strategic partner to Product, Engineering, and Leadership teams

Drive alignment and influence without direct authority across distributed teams

Who You Are

Proven experience in Design Ops, Design Systems, or UX Operations roles

Strong experience building and scaling design systems and tokens across platforms

Hands-on experience with Figma, Storybook, and modern design tooling ecosystems

Understanding of design-to-code workflows and CI/CD for design systems

Experience integrating AI tools into design workflows (Figma AI, Copilot, Cursor)

Knowledge of accessibility standards (WCAG) and inclusive design practices

Strong understanding of cross-functional collaboration (Design, Product, Engineering)

Soft Skills

Strong system thinking and strategic mindset

Ability to influence without authority

Expertise in documentation and knowledge scaling

Comfortable making decisions in ambiguous environments

Strong communication and stakeholder management

AI-Native Engineering (Core Expectation)

Use Generative AI coding tools (e.g., GitHub Copilot, Cursor) as a first-class engineering assistant for:

Code scaffolding and refactoring

Code generation and optimisation

Test-cases and documentation generation

Build applications through AI-driven development practices, including:

AI-assisted debugging and troubleshooting

Intelligent code completion and pattern recognition

Automated documentation generation

Apply prompt engineering best practices for reliable, repeatable engineering outcomes.

Validate GenAI output (determinism checks, guardrails, fallback logic).

More About PALO IT

Our clients include some of the world’s most successful companies. We collaborate with leading enterprises, next-generation businesses and frontier partners, shaping what comes next, helping them scale AI and solve complex business and technology challenges.

What We Offer

Stimulating working environments

Unique career path

International mobility

Internal R&D projects (including Gen-e2)

Knowledge sharing

Personalized training via PALO IT Academy

Entrepreneurship & intrapreneurship

For more on our team culture and benefits, check out our careers page.