Senior Manager, Field Medical Excellence

Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually its broad commercial product portfolio and robust late-stage pipeline. The company's patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit www.azurity.com.

About the Role

Medical Affairs at Azurity Pharmaceuticals, a privately held company delivering innovative medicines for overlooked patients across 50+ countries, drives scientific and clinical initiatives with a portfolio of 30+ brands spanning 10 dosage forms and 9 therapeutic areas. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. Working at Azurity offers a unique opportunity that combines the fast pace and growth opportunities of a startup with intellectual rigor and creativity.

The Senior Medical Affairs Manager, Field Medical Excellence is an Ireland-based hybrid position within the Medical Affairs Department, reporting to the Director, Stakeholder Engagement & Field Medical Excellence. The Global Field Medical Excellence Senior Manager drives operational excellence across the global Field Medical organization by optimizing CRM, analytics, processes, digital tools, and training to enhance scientific engagement and organizational effectiveness. Leads the governance and optimization of medical insights process to ensure high-quality, actionable insights are consistently captured, analyzed, and translated into strategic recommendations that inform Medical Affairs priorities and cross-functional decision-making.

Working closely with global, regional, and cross-functional stakeholders, this role standardizes best practices, enables data-driven decision-making, and supports continuous innovation to maximize the impact of Field Medical.

Key Responsibilities

CRM Strategy, Metrics and Analytics

Serve as the Field Medical business lead for the Medical CRM, supporting the global strategy, governance and system optimization.

Partner with Digital, IT, the MSL group, and regional stakeholders to improve CRM usability, adoption and data quality

Develop standardized and regular cadence field medical dashboards to measure scientific engagement, execution and operational performance and clear evidence of impact

Monitor CRM utilization and recommend improvements based on user feedback and analytics

Support implementation of advanced analytics and AI-enabled reporting capabilities where appropriate

KOL Mapping and Stakeholder Engagement

Act as key point of contact responsible for the KOL mapping platform, including user access, training and optimal utilisation of the system.

Work with Medical Franchise teams to facilitate alignment between KOL mapping, tiering and engagement priorities and therapy area strategic requirements, and ensure the CRM can capture and reflect that alignment.

Medical Insights

Support the global medical insights strategy, governance and standardization

Develop frameworks for consistent and quality-based collection, categorization and reporting of medical insights

Partner with cross-functional stakeholders, including Medical Directors and the MSL Director, to improve insight quality and actionability

Analyze trends across countries and regions to identify emerging scientific, clinical and healthcare system insights

Support implementation of insight dashboards and reporting solutions

Ensure medical insights are effectively translated into strategic actions supporting Medical objectives

Field Medical Tools and Digital Enablement

Manage the evaluation, implementation and optimization of digital tools supporting scientific engagement

Partner with IT and Digital teams on new technologies including AI-enabled solutions, omnichannel engagement and digital collaboration platforms

Gather user requirements and translate business needs into technology enhancements

Monitor tool adoption and user experience and implement improvements where needed

Field Medical Processes and Operational Excellence

Provide input into the global field medical standard operating procedures, guidance documents and best practices

Drive harmonization of field medical processes across regions while allowing appropriate local flexibility

Identify opportunities to simplify workflows and reduce administrative burden for field medical teams

Lead continuous improvement initiatives focused on efficiency, quality, compliance and scalability

Support implementation of new operational models and global governance processes

Training and Capability Development

Partner with Medical Capabilities to identify operational capability gaps across field medical

Develop and maintain global training materials related to CRM, field tools, operational processes and Medical Excellence standards

Support onboarding programs for new field medical colleagues related to systems and operational processes

Contribute to capability-building initiatives that improve operational excellence and digital literacy within field medical

Continuous Improvement and Innovation

Ensure external best practices and industry trends in field medical excellence are implemented across field medical excellence activities.

Recommend and implement initiatives that improve scientific engagement and operational efficiency

Identify opportunities to leverage automation, AI and digital innovation

Governance and Compliance

Ensure all system workflows, data flows and reporting respect the separation between scientific exchange and commercial promotion

Support audit readiness for field medical data and documentation

Contribute to discussions with Compliance on any system design questions

Required Skills and Experience

Education

Advanced scientific degree (PharmD, PhD, MSc or equivalent)

Experience

7+ years of medical experience, including significant field medical/MSL experience

Prior experience in field medical excellence, MSL leadership, medical operations, or training and enablement strongly preferred

Experience supporting global or regional medical organizations

Experience working in medical insights, analytics, dashboards, or reporting

Experience with CRM platforms (e.g. Veeva, Salesforce-based systems)

Experience with KOL mapping or stakeholder intelligence platforms

Skills

Excellent interpersonal and communication skills with a passion for excellence

Strong knowledge of scientific exchange models, medical compliance frameworks (e.g. EFPIA, ABPI, PhRMA Code), MSL metrics and performance management

Prior experience supporting product launches in specialty care settings

Strong strategic and operational thinking skills, with the ability to manage effective networks

Ability to work effectively under time pressure and independently

Highly collaborative team player with experience working across cross-functional teams

Excellent organization and decision-making skills; plans, priorities and executes multiple responsibilities and projects effectively

Knowledge of the evolving medical landscape, regulatory and payer environment, public health and industry trends

Proficiency in digital tools, including dashboard and visualization tools such as Power BI

#LI-Hybrid