Director, Product Management

Who We Are

Berkshire Hathaway Specialty Insurance (BHSI) is a strategic and trusted insurance partner providing a broad range of commercial property, casualty, and specialty insurance solutions to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we combine a top-rated balance sheet, disciplined execution, and a global team known for strong capability and strong character.

We are building a scalable digital platform to support long-term growth across Small & Medium Enterprise (SME) insurance products and operations. Our operating model emphasizes reusable platform capabilities, disciplined execution, clear accountability, and durable technology foundations that accelerate speed to market.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define how we operate. We value diversity of background, experience, and perspective, and we foster an environment where teammates are expected to contribute meaningfully, operate with accountability, and continuously raise the quality of the organization around them.

Learn more about our unique culture and history.

Job Opportunity:

The Director, Product Management is a senior leadership role accountable for bringing structure, clarity, and alignment to an evolving product portfolio across the S|2 platform. This role leads a team of Product Managers and Product Owners, builds consensus across senior stakeholders, and ensures the S|2 product portfolio delivers measurable business value through a cohesive, well-sequenced roadmap.

This is not a single-product ownership role. It is a portfolio and people leadership position, responsible for determining what problems the organization should solve, why those problems matter, and how investments should be prioritized to maximize long-term business value and platform scalability.

The role operates across business leadership, underwriting, operations, technology, and platform stakeholders spanning multiple geographies and time zones, aligning organizational priorities into a coherent product portfolio strategy. This position is expected to balance immediate business opportunities with long-term platform sustainability and reusable capability development.

Success in this role requires strong people leadership, product judgment, strategic prioritization discipline, and the ability to build consensus among senior stakeholders around clear investment decisions and measurable business outcomes.

Duties & Responsibilities:

Product Strategy & Portfolio Direction

Owns product portfolio strategy across the S|2 platform and SME product ecosystem

Decides product investment priorities based on business value, operational impact, customer outcomes, and platform strategy

Owns product roadmap direction, business investment priorities, and portfolio-level sequencing decisions

Defines measurable business outcomes and success criteria for product investments

Evaluates market opportunities, operational pain points, customer needs, and competitive dynamics to guide portfolio direction

Balances short-term business needs against long-term platform scalability and reuse objectives

Portfolio Prioritization & Investment Governance

Owns intake, prioritization, and tradeoff decisions across competing initiatives

Decides priority alignment across business stakeholders, underwriting teams, and platform capabilities

Evaluates investment requests against strategic alignment, operational value, implementation complexity, and organizational capacity

Maintains alignment between business priorities and platform evolution strategy

Establishes clear decision frameworks for roadmap prioritization and investment sequencing

Stakeholder & Executive Alignment

Drives alignment across underwriting, operations, claims, technology, and executive stakeholders

Represents product strategy, priorities, and investment rationale in executive and steering committee discussions

Facilitates leadership alignment around roadmap priorities and investment tradeoffs

Partners with Engineering leadership to align platform architecture direction with product strategy

Ensures stakeholders understand roadmap tradeoffs, sequencing decisions, and expected business outcomes

Product Management Leadership

Builds, leads, and develops a high-performing product team, fostering strong product judgment, stakeholder management skills, and outcome-driven thinking

Owns hiring, onboarding, performance management, and career progression for the product team

Establishes standards for backlog quality, requirements clarity, outcome measurement, and product operating discipline

Drives operational maturity across product management practices as the platform organization scales

Product Outcomes & Performance

Owns business outcome accountability for the product portfolio

Defines and monitors outcome metrics related to adoption, operational efficiency, underwriting effectiveness, and platform utilization

Uses product performance data to adjust investment priorities and roadmap direction

Ensures product decisions remain grounded in measurable business impact rather than stakeholder preference alone

Product Operating Model & Governance

Establishes a clear product management operating model that drives consistency, accountability, and outcome focus across the product team

Elevates organizational decision quality through disciplined prioritization frameworks and investment governance

Ensures product investments remain aligned to measurable business outcomes and long-term platform strategy

Reinforces a culture of roadmap discipline and business value realization across the product organization

Qualifications, Skills, & Experience

10+ years of experience in product management, product strategy, or portfolio leadership roles

Proven experience managing complex product portfolios in platform-oriented technology organizations

Strong strategic prioritization and investment decision-making capabilities

Experience aligning business, operational, and technology stakeholders across large initiatives

Demonstrated ability to translate market and operational insights into actionable product strategies

Strong executive communication and stakeholder influence skills

Proven ability to lead, coach, and develop Product Managers and Product Owners in a people leadership capacity

Strong understanding of Agile delivery models and modern product operating practices

Experience working within insurance, financial services, or regulated industries preferred

Ability to balance business urgency with long-term platform sustainability and operational scalability

Strong analytical thinking, organizational judgment, and outcome-oriented decision-making capabilities

Comfortable collaborating across multiple time zones and geographies

BHSI Offers

A competitive package and exciting growth opportunities for career-oriented teammates.

A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.

A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.

Benefits that support your life and well-being, which include:

Comprehensive Health, Dental and Vision benefits

Disability Insurance (both short-term and long-term)

Life Insurance (for you and your family)

Accidental Death & Dismemberment Insurance (for you and your family)

Flexible Spending Accounts

Health Reimbursement Account

Employee Assistance Program

Retirement Savings 401(k) Plan with Company Match

Generous holiday and Paid Time Off

Tuition Reimbursement

Paid Parental Leave

The base salary range for this position in Boston, MA is $160,000 to $200,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.