Customer Service Rep II
Skills
About the role
Milton Keynes Village, England, GB
Job ID 7064 Date posted July 21, 2026 Job Category Customer Service
Imagine we are filling this great customer service role - imagine how rewarding that could be for your career
We are looking for an experienced Customer Services Representative to join our team in our Milton Keynes office. As part of this team, you will manage the receipt of customer orders and progress their completion through the order fulfilment cycle, whilst providing support to interrelated functions including Purchasing, Planning, Transport & Distribution, Commercial and Site Administration duties.
What you’ll do:
Receive, verify accuracy and enter customer orders, liaise with Planning and confirm delivery dates with customers
Manage customer enquiries, resolve queries, source and provide information
Interrogate data systems and generate reports for management reporting
Take ownership of and monitor your orders, and champion your OTIF completion
Track order progress and analyse data
What you’ll bring:
Good secondary education plus work experience in dealing with B2B customers
Fluency in English plus one additional European Language, ideally French
Microsoft Excel working knowledge
Numerate and familiar with ERP systems
Excellent organizational, communication and administrative skills
Export experience would be advantageous
What you’ll get:
Opportunity to collaborate with your local colleagues, onsite 5 days per week
An excellent salary, benefit offering and development opportunities
An opportunity for occasional travel for business meetings with international colleagues
A thorough and effective training experience during onboarding and beyond
Your manager is known for empowering the team to make decisions, which is reflected in a remarkable team spirit
About Sensient:
Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.
About Sensient Flavors:
Sensient Flavors offers innovative, global taste solutions and specialized flavor delivery systems that help bring life to your food and beverage products. Our leading-edge technologies reflect our core philosophies to be dynamic and innovative and to add value to your applications.
As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com( opens in new window)
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