Full Time Sales Associate - Ethical Fashion

Wolf & Badger is on a mission to make retail fair. Working to support our community of 2000+ independent designers from around the globe, we connect customers with ethically sourced fashion, design, home and beauty through our online marketplace and flagship stores in London, New York City and Los Angeles. We are a Certified B Corporation, with social and environmental purpose at the core of everything we do, about us here.

We are seeking a Sales Associate to join our store team in London, Soho.

You will work 5+ days per week which may include one or both weekend days, subject to the rota.

This role is ideal for skilled sellers and generous commission applies.

The successful candidate will be the ultimate brand ambassador for Wolf & Badger in increasing brand awareness, driving sales and nurturing relationships with customers and brands.

Note that this is a retail role and will therefore include work on weekends, some public holidays and varied start and end times.

You will:

Educate customers on the Wolf & Badger concept and key selling points for each of our community of brands

Develop new and maintain existing relationships with our customers and achieve sales goals

Deliver the highest level of customer service

Provide styling advice and drive multi-item transactions

Assist with visual merchandising of displays, and ensure the store is maintained and in pristine condition at all times

Work with content and marketing teams to assist with the production of relevant in-store videos, photos and other creative materials for social media

Work with brands and events teams to help produce and execute in-store events

Support our customer service team with store-related customer inquires

Manage stock inventory and deliveries; execute the delivery and return of stock from and to our brands

Contribute to the organisation and maintenance of the store stock room

Foster an environment of teamwork, trust and collaboration with peers, customers and other department

This position reports to the London store management team.

Requirements

Key skills and requirements for the role:

Confident and skilled in making sales

Well organised with sharp attention to detail

Great inter-personal skills

Champions small and ethical designers

Cultivates long-term relationships with customers, going above and beyond so they have a great experience every time they shop with us.

Excellent verbal and written communication skills

Confident using a variety of software and strong with technology

Kind and supportive colleague

Must thrive under pressure and enjoy a challenge

Benefits

Benefits include:

£28,900 per annum plus a generous personal sales commission!

25 day holiday allowance in addition to bank holidays. Any bank holidays worked are added back to into the paid holiday allowance and the store is closed on Christmas Day and New Year's day

Paid volunteering leave, pet-ernity leave and heartbreak leave

Quarterly Wellness Wallet - to spend on products and services which are meaningful to you

Subscription to Yulife health and wellbeing app

Opt in health insurance plan

Cycle to work scheme

Ample paid sick leave to support mental and physical health

Staff discount across Wolf & Badger, in store and online

Friendly, passionate and talented colleagues

Meaningful work! We are a B-Corp leading the movement in responsible retail

Wolf & Badger is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. We encourage applications from people from all walks of life.