Director DD&IT AI PMO

Summary

Location: Hyderabad, India #LI-Hybrid

Internal job title: Director DD&IT AI PMO

About the Role:

The Director, DDIT AI PMO is responsible for leading the strategic planning, governance, and delivery of complex AI and digital transformation programs that support business objectives. This role oversees cross-functional and global project teams, ensuring the successful execution of initiatives within scope, budget, and quality expectations. Working closely with business and technology stakeholders, the Director aligns program strategy with organizational priorities, drives measurable outcomes, and ensures adherence to enterprise standards and best practices. The role also ensures seamless release planning, deployment, and transition to operations, maximizing business value and sustainable adoption of AI-driven solutions.

About the Role

Key Responsibilities:

Ensure program goals are accomplished and in line with business objectives.

Manage all major program activities, ensuring the accuracy, quality, and integrity of the information, while providing consistency in content and deployment standards.

Manage the development of program plans, specifying goals, strategy, staffing, scheduling, risks, contingency plans, and allocation of available resources to accomplish the desired business outcomes, aligned with time and budget commitments

Collaborate effectively with other functions in the organization, as well as with strategic suppliers providing services to the program.

Own program status, issues and risks through appropriate channels / tools and ensures that these are reported back to agreed program governance (e.g. Steering Committee) with a focus on required actions, ownership, and risk management.

Proactively consult with management and review program proposals to shape goals, time frame, funding limitations, procedures for accomplishing program

Lead the program team members (project managers, workstream leads) and provide thought leadership aligned with expected results ensuring consistency of implementation approach and adherence to applicable methodologies, processes, tools, and standards.

Take accountability to ensure adherence with security and compliance policies and procedures within the group program scope

Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt

Distribution of marketing samples (where applicable)

Ensure a healthy and safe workplace by complying with Novartis HSE and ISEC standards, implementing measures, providing training and resources, supporting employee well-being, investigating incidents, and collaborating with HSE teams to maintain a safe environment while adhering to quality, ethical, health, safety, and environmental requirements

Essential Requirements:

University degree or equivalent. Master’s degree is desirable.

10+ years in program, portfolio, or transformation management within large, complex organizations

Solid experience leading enterprise-scale AI, digital, or data transformation programs

Strong background operating at the intersection of business strategy, technology delivery, and governance

Strong understanding of AI-enablement of IT processes and experience to navigating fast-evolving AI ecosystems, vendors, and platforms are required

Ability to influence without authority across federated organizations, and comfortable operating in ambiguity and shaping new operating models

Exceptional senior stakeholder management and executive communication skills

Solid knowledge of Agile, AI, NLP, GenAI

Desirable requirements:

Working experience within the pharmaceutical industry is a plus

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis?

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Accessibility and accommodation:

Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.

Read our handbook (PDF 30 MB)

Division

Operations

Business Unit

Information Technology

Location

India

Site

Hyderabad (Office)

Company / Legal Entity

IN10 (FCRS = IN010) Novartis Healthcare Private Limited

Functional Area

Information Technology

Job Type

Full time

Employment Type

Regular

Shift Work

No

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.