Sr. Manager, Visa Consulting and Analytics (VCA), Implementation Services

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa Consulting and Analytics (VCA) is seeking a high-performing Senior Manager to join its Implementation Services practice in Brazil. This role will lead the development and execution of impactful projects for Visa clients, including issuers, acquirers, and merchants.

The potential candidate will proactively engage with Visa Clients, by delivering, implementing and executing projects and solutions on behalf of issuers, acquirers and merchants. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.

The Senior Manager will be responsible for end-to-end implementation of lifecycle programs, portfolio strategies, and product enhancements, ensuring measurable business impact and client satisfaction.

This role will combine commercial intelligence with Visa’s data assets, proprietary analytical solutions, cutting edge digital platforms, program capabilities, CRM best practices and partnerships to enable engaging interactions, optimized results and product enhancements.

Specific duties and responsibilities for this position include but are not limited to:

Project Leadership:

Lead multi-functional implementation projects for financial institutions.

Coordinate project teams and internal and external stakeholders to ensure successful delivery.

Program Execution:

Design and execute customer lifecycle programs, product development initiatives, and process improvements.

Drive payment volume, revenue growth, and operational efficiencies.

Performance & Reporting:

Monitor KPIs, analyze results, and generate actionable insights.

Foster continuous improvement through data-driven feedback loops.

Operational Excellence:

Develop scalable frameworks, methodologies, and processes.

Support standardization and enablement across the LAC region.

Cross-functional Collaboration:

Act as a liaison across Visa’s local, regional, and global teams.

Promote a collaborative and consistent working environment.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Bachelor's degree in quantitative fields such as business administration, economics, finance, computer science, engineering. Master’s Degree in related fields a plus.

8+ years of relevant experience in financial services industry, payments, consulting or similar.

3+ years of experience leading technical and business teams

Excellent communication, story-telling and presentation skills

Knowledge and experience in financial/banking product development and product management

Demonstrated experience in project management and agile methodology frameworks

Technological driven mindset, digitally savvy and up-to-date with latest market and industry analytical and digital trends.

Problem solving ability with strategic focus on influencing ROI. Understanding of card and payment P&L and critical factors driving profitability.

Experience executing commercial programs in platforms like Salesforce, SAS, Adobe, Teradata or similar. A plus if candidate has programing skills in languages like SQL, SAS, R, Python, Java and in big data environments

Strong analytical skills and data-driven thinking

Solid knowledge of campaign execution and CRM results evaluation methodologies

Passionate, self-motivated, results oriented individual with the ability to handle numerous projects concurrently.

Team player

Team leadership skills

Portuguese and English, Spanish is a plus