Senior National Account Manager – Pharmaceutical/MedTech Market Access – Remote

IQVIA

Chicago, USremote country$175k-$220k/yrPosted Jul 17, 2026
Posting intelligenceActively listed

Skills

excel

About the role

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.

We are excited to announce that currently we are looking for a National Account Manager to join our team of over 10,000 global field representatives in several regions making over 20 million product details annually for our pharmaceutical and biotech clients.

PURPOSE

The National Accounts Director is responsible for the management of all aspects of payer account management and manages targeted market access accounts. May lead a team or teams of National Account Directors for assigned client engagements.

RESPONSIBILITIES

May provide direction and suggestions to the NADs regarding account management strategies and tactics.

Participate as part of the Market Access management team in company meetings, monitor national account director calls when necessary and participate as needed in new account presentations and discussions.

Ensure that the NADs are presenting the client company product to their assigned accounts and obtaining the formulary status/coverage of the product per company’s access goals.

Analyze and prepare project performance evaluations and tracking reports required by the client

Participate in team conference calls to provide support and recommendations.

Assist NADs with communication and/or workload issues for client projects.

Represent Department head in company meetings as necessary.

Lead project team calls as needed.

Assist in monitoring team workloads and provide recommendations to accommodate new business opportunities.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Good communication skills, both verbal and written

Ability to assist in the development of managed care and account management strategies

Ability to be flexible and multitask among numerous demands.

Demonstrated ability to develop, communicate, and implement successful strategic

initiatives.

Proven leadership skills and strong business acumen.

Ability to identify and communicate any problems or issues to IQVIA Management and the Client

Deep understanding and knowledge of the Managed Markets Market Place

Strong computer skills in Excel, Word, PowerPoint, and Outlook

Experience in leading account management teams

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

10 + years’ experience in Managed Care/Market access in Healthcare/Pharmaceutical/Biotech; or equivalent combination of education, training, and experience

3 yrs first line management

PHYSICAL REQUIREMENTS

Extensive use of keyboard requiring repetitive motion of fingers.

Extensive use of telephone and face-to-face communication requiring accurate perception of speech.

Regular sitting for extended periods of time.

Will require travel to client meetings, account meetings and other client directed meetings.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $175-220,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Compensation

This Customer Success Manager role pays $175k-$220k/yr. Within typical range for customer success manager roles in United States.

Questions about this role

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Compensation for Customer Success Manager roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Customer Success Manager hub for United States medians across recent openings.

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