Fashion Support Consultant (Italian-speaking) - On-site - IN02

Experience the power of a game-changing career

Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion.

As a Fashion Support Consultant on our team, you will:

Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands

Log call details onto call management systems and provide response and resolution within SLA

Maintain service and product knowledge and expertise associated with applications specific to individual customers.

Concentrix is a great match if you:

Are proficient or bilingual in Italian plus an advanced level English or Spanish

Have good disposition to work in a customer service environment

Have customer care skills – ability to listen to and understand the customers’ need

Can take ownership of, and progress calls to resolution or to escalate call to resolution

It will be a plus if you have:

Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plus

What’s in it for you

39 hours/week contract: Monday to Friday 09:00 to 18:00

Salary 19623 euros gross/year + up to 1.200 euros gross/year in bonus

Central location in Barcelona

- Bring-a-friend (referral) bonus opportunities

Full paid training on the company and the project you'll be working on

Career development programs and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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