Senior Business Analyst - HR Technology

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In the role of Senior Business Analyst HR Technology working on-site in Waukesha, Wisconsin or Toronto, Canada, you will be part of the Results Delivery Office team.

The Senior Business Analyst – HR Technology serves as a key liaison between the business, IT, and external partners and plays a critical role in supporting the HR function through the effective use of technology, with Workday as the primary system of record. This role bridges the gap between business needs and IT capabilities by gathering and analyzing requirements, recommending solutions, managing enhancements, and helping to implement system improvements that enable efficiency, compliance, and data-driven decision making. While Workday is the primary platform, the role will interact with other HR systems such as time and attendance platforms, recruiting tools, learning management systems (LMS), and benefits administration systems.

This role is responsible for translating business requirements into system solutions, managing small-to-medium projects, and providing strategic support across the Workday platform. The ideal candidate is a collaborative problem-solver with Workday and Other HR Technology experience, a strong understanding of HR processes, and a background in managing cross-functional projects.

This role can be based out of our Waukesha, Wisconsin office or Toronto, Canada office

Major Responsibilities

Business Analysis

Collaborate with HR stakeholders to gather, document, analyze, and validate business requirements across HR functional areas (e.g., Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking)

Analyze and document current processes, identify gaps or inefficiencies, and recommend technology-enabled improvements

Translate business needs into functional Workday configurations or enhancement requests

Create detailed functional specifications, user stories, business process flows, and system design documentation

Serve as a Workday subject matter expert, providing guidance on capabilities, limitations, and best practices

HR Technology Support (Workday and Others)

Serve as a liaison for Workday configuration and enhancement solution options, collaborating with system administrators, vendors, and the HR team utilizing Workday Community and AMS as needed

Support the evaluation, integration, and optimization of additional HR technologies and third-party systems

Support semi-annual and regular Workday releases by analyzing impact and coordinating or performing testing

Monitor and coordinate stakeholder communications and training

Troubleshoot and resolve production issues.

Partner with vendors and Workday Community to resolve system questions

Project Management

Lead or contribute to Workday and Other HR Technology projects from initiation to delivery, applying best practices in project planning, scope definition, and stakeholder communication using agile methodologies

Define and manage project scope, timelines, deliverables, and resources to ensure successful outcomes

Facilitate cross-functional meetings and status updates

Ensure projects meet business objectives, quality standards, and stay within scope

Change Management and Communications

Develop and deliver training materials, documentation, and user guides for HR teams and other stakeholders

Work closely with internal stakeholders to ensure solutions meet functional requirements and drive user adoption

Support change management initiatives and provide support during change rollouts

Support ongoing governance and data integrity efforts for HR systems

Minimum Job Requirements

Education

Bachelor's degree in Information Systems, HR, Business Administration, or related field

Work Experience

5+ years of experience as a Business Analyst in IT, with 3+ years of Workday experience

Proven experience with one or more Workday modules (e.g., HCM Core, Absence, Time Tracking, Compensation)

Exposure to other HR technologies

Experience in managing or coordinating projects (certification a plus)

Knowledge / Skills / Abilities

Proficiency in business process mapping and tools

Preferred Job Requirements

Certification / License

Workday Pro certification(s) or strong Workday configuration skills

Project management certification (PMP, CAPM, or Agile/Scrum preferred)

Work Experience

Experience working in a global or multi-country Workday/HR environment

Experience with Workday reporting and data analysis (e.g., calculated fields, custom reports)

Exposure to Workday integrations, EIBs, and/or Other HR integrations or middleware

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Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.