Executive, Customer Ops & Admin

Date: 2026-07-08

Location: Singapore, , Singapore

Company: NCS

Job Requisition ID: 173241

Company Description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

As Executive, Customer Ops & Admin, you will provide strategic and administrative support to senior leadership, enabling effective decision-making, seamless operations, and optimal time utilization. Acts as a trusted partner to the executive, ensuring priorities are managed efficiently and business objectives are supported.

**Note: this is a 1 year direct contract role

Key Responsibilities

Calendar Management (Primary Focus - 70%)

Manage daily calendars for 3 partners, scheduling meetings and coordinating appointments

Prepare meeting agendas and basic daily briefs to support executives

Coordinate meeting logistics including room bookings, virtual meeting setups, and basic materials preparation

Maintain accurate calendar records and follow up on scheduling conflicts

Administrative Support (20%)

Provide general administrative support to the project team

Assist with document filing and maintenance in shared drives/libraries

Support basic project order processing activities under supervision

Coordinate responses to routine queries from internal stakeholders

Perform data entry and basic compilation of information for reports

Events Coordination (10%)

Provide logistical support for team events and meetings

Assist with basic event coordination tasks such as venue booking, catering arrangements, and attendee management

Ad-hoc Duties

Other administrative tasks as assigned by supervisors

Qualifications

The ideal candidate should possess:

Essential:

Diploma in Business Administration or related field

1-2 years of administrative or secretarial experience

Strong organizational skills and attention to detail

Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)

Excellent communication and interpersonal skills

Ability to multitask and prioritize in a fast-paced environment

Proactive, reliable, and able to work independently with guidance

Desirable:

Experience supporting senior executives or managing calendars

Familiarity with SharePoint or document management systems

Basic understanding of project administration processes

Training & Development Provided

The successful candidate will receive:

Structured onboarding and training on calendar management best practices

Guidance on understanding business priorities and stakeholder preferences

Mentorship from senior team members on administrative processes

On-the-job training for project-related administrative tasks

Opportunities to develop proficiency in MS Office tools and basic collaboration platforms

Additional Information

We are driven by our AEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity - and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.